Download BVR alert via UI3 not working

Brett_F

Young grasshopper
Jun 21, 2018
49
10
Canada
Is there some permissions thing I've missed, tried both as a logged in user & logged in admin via UI3 interface to download a alert / clip directly via right click download. Just getting file couldn't be downloaded xyz.bvr "Retry" error.
 
Is there some permissions thing I've missed, tried both as a logged in user & logged in admin via UI3 interface to download a alert / clip directly via right click download. Just getting file couldn't be downloaded xyz.bvr "Retry" error.
What version of BI?