DS-2CD2142FWD-I no longer access from android app

[kukstern]

Hi
After I firmware updated to V5.5.0 build 170725 I can no longer access the cam from "IP Cam Viewer" on my android phone. I guess this is a security problem which has been activated, but I haven't been able to find anything.
My other cams (not HIK) are working fine when starting my VPN connection and connecting to the cams.

My internal NAS are also able to retrieve an image from the camera.

Anyone who can help me out?

/K.

 

[alastairstevenson]

Not sure if IP Cam Viewer uses the HikCGI (ISAPI) facilities - but check out the status of the new 'integration protocols' enabled / disabled capability in the camera web GUI under Network / Advanced settings.
These default to 'disabled'.

 

[kukstern]

Great, that was my problem.

Thank you