This camera has been a huge problem. I received it yesterday and added it to my NVR network and it didn't work. I thought I needed new firmware so I updated and had various problems but finally solved it, updating my 7604N E1/4P to 3.4.0
When I scanned for the camera again it wouldn't find it. I used ONVIF and HIKVISION protocols and I'd get "unable to reach network" messages. The camera is drawing power and the cable is good.
I finally pulled it off the wall and attached it to my LAN powered with a 12V adapter and SADP can see the device but I can't log into it or make network changes. I changed my IP to 192.0.0.10 and got the login screen but its telling me the password is wrong.
I used what I thought was the default 12345 but it didn't work. I used admin/admin and it's wrong too. I can't use blank since it asks for me to enter something. I think the someone added a password to this camera.
Is there any way to hard reset this camera without messing with the firmware? It came with 5.3.3. Can I get a password reset done via Hikvision for a camera from Aliexpress? I didn't know before but I know now that these cameras are almost all grey market units and they might not support me.
When I scanned for the camera again it wouldn't find it. I used ONVIF and HIKVISION protocols and I'd get "unable to reach network" messages. The camera is drawing power and the cable is good.
I finally pulled it off the wall and attached it to my LAN powered with a 12V adapter and SADP can see the device but I can't log into it or make network changes. I changed my IP to 192.0.0.10 and got the login screen but its telling me the password is wrong.
I used what I thought was the default 12345 but it didn't work. I used admin/admin and it's wrong too. I can't use blank since it asks for me to enter something. I think the someone added a password to this camera.
Is there any way to hard reset this camera without messing with the firmware? It came with 5.3.3. Can I get a password reset done via Hikvision for a camera from Aliexpress? I didn't know before but I know now that these cameras are almost all grey market units and they might not support me.