ds-2cd6362f-ivs fisheye not recording events

[Vanlon]

I have a new ds-2cd6362f-ivs fisheye that won't record on events. It is set up the same as a straight camera that I have that works. Motion is on, have tried changing sensitivity and dynamic but nothing. I will send me an email on event but won't trigger the camera. Event template is selected, all cameras are set for triggering, when I change it to all day it records so it's not that it can't. Not sure what I'm missing on this one.

 

[fenderman]

I have a new ds-2cd6362f-ivs fisheye that won't record on events. It is set up the same as a straight camera that I have that works. Motion is on, have tried changing sensitivity and dynamic but nothing. I will send me an email on event but won't trigger the camera. Event template is selected, all cameras are set for triggering, when I change it to all day it records so it's not that it can't. Not sure what I'm missing on this one.

Are you trying to record to the SD card or an NVR?

 

[Vanlon]

Nvr

 

[fenderman]

Nvr

Post the images of your settings...both in the camera and NVR. Is it a hikvision NVR?

 

[Vanlon]

IVMS-4200 on windows