dvr turbo bricked

[ste92]

hello to everyone, unfortunately I did a damage. I bought a turbo 4 dvr 7208 Huhi k1 yesterday I downloaded two updates from hikvision site being careful but after the last update, the DVR can no longer enter the menu, I can not put admin as a user but I can only put the password can you help me? I tried with tftp but it does not do anything like I can do? damn me and those damn updates

 

[alastairstevenson]

the DVR can no longer enter the menu,

Is this the web GUI, or the VGA/HDMI interface?

I'm unfamiliar with that DVR, so just guessing a bit :
What does SADP show for the status, Active or Inactive?
If Inactive, it requires that you create your own strong password in order to Activate it.

 

[ste92]

with sadp with automatic ip card pc finds nothing. besides there is that fixed red light

 

[ste92]

I tried to set up 192.0.0.xx on the pc's network card, then I tried to ping 192.0.0.64 and gave me a successful answer, however, with sadp and with ivms 4500 I can not see it. can I do anything else?

 

[alastairstevenson]

with sadp and with ivms 4500 I can not see it.

OK, so it's not getting far enough for the SADP service to run.

Presumably if you point the browser at 192.0.0.64 when the PC IP address is set to 192.0.0.xx there isn't any response?

My next suggestion would be to try updating with the Hikvision tftp updater using the first firmware file that you said worked OK.
That should clear out the possible inconsistency / corruption in the configuration that's not presenting the login dialogue properly.

 

[ste92]

unfortunately nothing with Sadp. only ping answers. not even tftp does not work, it does not start. I'm thinking of telling the seller that is a defective DVR maybe replacing it?

 

[alastairstevenson]

I'm thinking of telling the seller that is a defective DVR maybe replacing it?

Definitely worth trying.
There have been a few similar instances on the -NI-I NVRs with updates to the new version 4.x firmware causing corruptions in the configuration file such that login pages do not work.
Yours does seem quite similar. The login screen is not behaving as it should, presumably due to the data it uses being invalid.

 

[ste92]

or try with the serial? it's possible to do it?

 

[alastairstevenson]

or try with the serial? it's possible to do it?

Probably - but I for one have had no exposure to the serial console on that DVR model, so don't have any ready-made fixes.

 

[ste92]

this guide is not ok: Hikvision - Clearing Passwords and/or Loading Firmware via TTL Serial ?
see where I made the circle? can not I connect them with a usb stick? and work with putty?