Editing NVR video.

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I have a new Hiseeu, I think that's the right spelling,NVR system. It works great. I do not use it on a home network, I use it for paranormal research (ghost hunting) on field investigations. I have no problem downloading video to thumb drive and transferring it to PC. My problem is that I want to edit video and (have no problem doing this with a conventional DVR) but the NVR video cannot be read with video editing software. It consistently gives an "invalid format" error. I also cannot change the format with anything I've tried. I want to take the downloaded video and edit it. Also, when I do try to drop files into a video editor, it only transfers audio, not video. Any help would be sincerely appreciated.
 

msnow

Getting the hang of it
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I have a new Hiseeu, I think that's the right spelling,NVR system. It works great. I do not use it on a home network, I use it for paranormal research (ghost hunting) on field investigations. I have no problem downloading video to thumb drive and transferring it to PC. My problem is that I want to edit video and (have no problem doing this with a conventional DVR) but the NVR video cannot be read with video editing software. It consistently gives an "invalid format" error. I also cannot change the format with anything I've tried. I want to take the downloaded video and edit it. Also, when I do try to drop files into a video editor, it only transfers audio, not video. Any help would be sincerely appreciated.
What’s the file extension name?


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What’s the file extension name?


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They are avi files. Something prevents them from being read by the editor. I emailed the company, but they so far didn't give me an answer. They misread and thought it was a playback problem, which it isn't ..I can play them fine on VLC.
 
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I have tried converting them to other formats and can't do that either. It says something like, "not a valid video or audio file."
 
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