I have a new Hiseeu, I think that's the right spelling,NVR system. It works great. I do not use it on a home network, I use it for paranormal research (ghost hunting) on field investigations. I have no problem downloading video to thumb drive and transferring it to PC. My problem is that I want to edit video and (have no problem doing this with a conventional DVR) but the NVR video cannot be read with video editing software. It consistently gives an "invalid format" error. I also cannot change the format with anything I've tried. I want to take the downloaded video and edit it. Also, when I do try to drop files into a video editor, it only transfers audio, not video. Any help would be sincerely appreciated.