Updated:
I've actually finally figured it out! For some reason, those profiles are not selected under the "schedule" tab for each camera. I tried yet another brand and it did the same thing, and even got another camera from EmpireTech and for whatever reason it didn't have that problem. I kept working at it and finally figured it out. I'm just updating here so that if anyone has a similar issue.
Original Post:
I'm having an issue where if I switch profiles, my Empire Tech cameras stop recording. It's odd, it doesn't happen with other brands.
I have set up multiple Profiles to not get bombarded with notifications if I'm outside. Example:
Profile 0 - Inactive (default)
Profile 1 - Default Operation
Profile 2 - Notifications OFF for the Back
Profile 3 - Notifications OFF for the Front
If I am in the back, I can set it to Profile 2 and the back cameras will NOT send any push notifications because Profile 2 may not have any alerts that go out from that group of cameras (on the Alerts tab > "On Alert" section, please see example pic below).
I still get push notifications from the front cameras for any activity - all cameras are supposed to continue to record. Same for vice versa, if I want to work in the front, I set it to Profile 3.
The issue is... If I switch the Profile from 1 to 2 so I can work in the back for example, the back cameras will stop recording and move themselves to Profile 0 (the top left corner of the camera view on the main view for BI has a red highlighted 0, which indicates it has been moved to Profile 0 where it stops recording).
The stopping of the recording is also verified by scrubbing on the main screen - those cameras are blank at the point when the Profile switch happens and the recording is available after the switch back.
The front cameras continue to record and send push notifications as needed in the example.
Same if vice versa, if I turned off notifications for the front cameras, they stop recording too and the back ones continue to record and give alerts.
I'm not sure why that happens, they are supposed to continue to record.
I have all cameras on continuous recording. Here are the Trigger, Record, and Alerts tabs under Profile 1.
Profiles 2 and 3 are all sync'd with Profile 1 (please see pics below).
Trigger tab
Record tab
Alerts tab
Again, Profiles 2 and 3 are sync'd with Profile 1, so these tabs are showing what settings it should have when the Profile gets switched, there shouldn't be a difference in the recording.
I've had this issue with a Loryta (Empire Tech) 4MP Starlight camera I purchased about 2 years ago, using various versions of Blue Iris throughout. Even though I've been using BI for almost 11 years, and spending dozens of hours trying to solve this issue (Chat GPT was also insufficient), I thought maybe it was just me or the camera.
I purchased new Empire Tech Color4k cameras recently, built a new PC and rebuilt BI configuration & settings from the ground up... and still have the same issues, but now with all the Empire Tech cameras.
The only exception is the Doorbell camera which is not EmpireTech - this one continues recording when I set it to another Profile - and the former LaView cameras these new Color4k cameras replaced - Those operated fine, they didn't have this quirk.
I'm forced to wonder if this is an Empire Tech issue with BI? Is it some setting I'm just not seeing? I have been searching for a long time, please let this weary wanderer rest! Ha
Fresh install Windows 10 Pro
All cameras Firmware up-to-date
BI 5.9.9.24 (Jan 30th 2025, stable build)
I've actually finally figured it out! For some reason, those profiles are not selected under the "schedule" tab for each camera. I tried yet another brand and it did the same thing, and even got another camera from EmpireTech and for whatever reason it didn't have that problem. I kept working at it and finally figured it out. I'm just updating here so that if anyone has a similar issue.
Original Post:
I'm having an issue where if I switch profiles, my Empire Tech cameras stop recording. It's odd, it doesn't happen with other brands.
I have set up multiple Profiles to not get bombarded with notifications if I'm outside. Example:
Profile 0 - Inactive (default)
Profile 1 - Default Operation
Profile 2 - Notifications OFF for the Back
Profile 3 - Notifications OFF for the Front
If I am in the back, I can set it to Profile 2 and the back cameras will NOT send any push notifications because Profile 2 may not have any alerts that go out from that group of cameras (on the Alerts tab > "On Alert" section, please see example pic below).
I still get push notifications from the front cameras for any activity - all cameras are supposed to continue to record. Same for vice versa, if I want to work in the front, I set it to Profile 3.
The issue is... If I switch the Profile from 1 to 2 so I can work in the back for example, the back cameras will stop recording and move themselves to Profile 0 (the top left corner of the camera view on the main view for BI has a red highlighted 0, which indicates it has been moved to Profile 0 where it stops recording).
The stopping of the recording is also verified by scrubbing on the main screen - those cameras are blank at the point when the Profile switch happens and the recording is available after the switch back.
The front cameras continue to record and send push notifications as needed in the example.
Same if vice versa, if I turned off notifications for the front cameras, they stop recording too and the back ones continue to record and give alerts.
I'm not sure why that happens, they are supposed to continue to record.
I have all cameras on continuous recording. Here are the Trigger, Record, and Alerts tabs under Profile 1.
Profiles 2 and 3 are all sync'd with Profile 1 (please see pics below).
Trigger tab
Record tab
Alerts tab
Again, Profiles 2 and 3 are sync'd with Profile 1, so these tabs are showing what settings it should have when the Profile gets switched, there shouldn't be a difference in the recording.
I've had this issue with a Loryta (Empire Tech) 4MP Starlight camera I purchased about 2 years ago, using various versions of Blue Iris throughout. Even though I've been using BI for almost 11 years, and spending dozens of hours trying to solve this issue (Chat GPT was also insufficient), I thought maybe it was just me or the camera.
I purchased new Empire Tech Color4k cameras recently, built a new PC and rebuilt BI configuration & settings from the ground up... and still have the same issues, but now with all the Empire Tech cameras.
The only exception is the Doorbell camera which is not EmpireTech - this one continues recording when I set it to another Profile - and the former LaView cameras these new Color4k cameras replaced - Those operated fine, they didn't have this quirk.
I'm forced to wonder if this is an Empire Tech issue with BI? Is it some setting I'm just not seeing? I have been searching for a long time, please let this weary wanderer rest! Ha
Fresh install Windows 10 Pro
All cameras Firmware up-to-date
BI 5.9.9.24 (Jan 30th 2025, stable build)
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