No my alerts are still going off even without humans in them.I enabled last night. Got the same error in status messages each time motion triggered. No humans in any of the clips, and no audible push alert which seems right. Is the error message how they say false alert maybe?
Apologies. We had some growing pains with our infrastructure when we went live yesterday. Should be resolved now.Is everyone else also getting the following error?
Sentry: No image id: An error occurred (ResourceNotFoundException) when calling the UpdateItem operation: Requested resource not found
We did not realize the usage of push notifications. We plan to add that integration to our next release in the roadmap.
Agreed, significant value is in delivering the appropriate alerts. However, you still receive the indicators in the clip list. We plan to add push notification integration as a priority in the roadmap.It kinda sounds like you've taken sentry out of the equation with your setup.
That level of control is not in the product. We integrated Sentry alerts into SMS and Email alerts, i.e. when a clip is identified as a new event with human detection, i.e. "sentry logo" in clip, we send email and SMS alerts. Otherwise alerts are suppressed.Not sure how you figure that? Does sentry only allow you to use BI pushalerts after it detects a human?
Where do you set your output or alert coming from sentry after it detects a human? I see under trigger you have a check box to use Sentry input, but where is the output?
The logic above is all correct. However, we did not integrate that logic to all the Alert actions. Right now the above logic is running for email and SMS alerts, i.e. if Senty identifies a human, we send the SMS / Email alert. If you have push notifications, you will continue receiving the alerts determined by Blue Iris.I think that the cameras setup should not be changed, but if you enable Sentry, a second instance occurs after blue iris triggering, where Sentry analyses the image and confirms or rejects it (human in the image= accept). If Sentry enabled, alerts/push should be delayed until Sentry confirms or rejects the image. So I think it is not working as expected...
We had a glitch in our system that was resolved this morning, 2019-Mar-15. Everyone should be working now.That is good info, I don't have any firewall problems that I can see. I also seem to think that everyone is getting this error not just one or two people which also leads me to believe that it's not on my side.
I left a message on Sentry's Chat and they emailed me back an hour later with:
"Thank you for the information, our team will check and back to you if we need further information to investigate the error. "