Hello
I searched the BI forum and didn't find a thread about Euresys Piccolo Cards (high end capture cards), specifically the Diligent capture card, which in its stand alone configuration will capture 4 feeds via BNC connectors, it also has the ability to use add on cards for up to ?? number of feeds.
On Version 3.xx of Blue Iris the software saw the card just fine and used several (2) of the feeds to capture and record just as you would suspect it would
Now on Version 4.xx (latest) it doesn't see the capture card at all and shows "Device not Connected"
the card is visible on device manager, and using Euresys "MultiCam" software it sees it fine also.
when I switch back to Blue Iris 3.xx it also sees the card fine and works like it is suppose to
Any ideas? any suggestions that are productive (ha) would be appreciated
Running Windows 7 Pro on a IBM x3650 7979 server. 24Gb Ram, 2 120Gb SSD, several spinning disk drives, 2 Xeon 2.4 Ghz 4 core processors with a Euresys Piccolo Diligent capture card (4 feeds)
RANT:
Also I emailed Blue Iris support as to several errors and there has been NO response, yet they did an update/new version. Of course I didn't know that until I went to the site after a week or so because I hadn't heard back from them. (wasn't using the ver 4 because it didn't show two of my cameras) Oh but they can email me immediately if I inadvertently loaded the ver 3 on my video server and laptop at the same time. (wow it was speedy then)
to this day I haven't heard a word back from Support as to this issue of not seeing the card that is clearly visible in the device manager and ver 3.xx
jones9999
I searched the BI forum and didn't find a thread about Euresys Piccolo Cards (high end capture cards), specifically the Diligent capture card, which in its stand alone configuration will capture 4 feeds via BNC connectors, it also has the ability to use add on cards for up to ?? number of feeds.
On Version 3.xx of Blue Iris the software saw the card just fine and used several (2) of the feeds to capture and record just as you would suspect it would
Now on Version 4.xx (latest) it doesn't see the capture card at all and shows "Device not Connected"
the card is visible on device manager, and using Euresys "MultiCam" software it sees it fine also.
when I switch back to Blue Iris 3.xx it also sees the card fine and works like it is suppose to
Any ideas? any suggestions that are productive (ha) would be appreciated
Running Windows 7 Pro on a IBM x3650 7979 server. 24Gb Ram, 2 120Gb SSD, several spinning disk drives, 2 Xeon 2.4 Ghz 4 core processors with a Euresys Piccolo Diligent capture card (4 feeds)
RANT:
Also I emailed Blue Iris support as to several errors and there has been NO response, yet they did an update/new version. Of course I didn't know that until I went to the site after a week or so because I hadn't heard back from them. (wasn't using the ver 4 because it didn't show two of my cameras) Oh but they can email me immediately if I inadvertently loaded the ver 3 on my video server and laptop at the same time. (wow it was speedy then)
to this day I haven't heard a word back from Support as to this issue of not seeing the card that is clearly visible in the device manager and ver 3.xx
jones9999