Faulting module name: VCRUNTIME140.dll,

A

adehaan86

Young grasshopper
Nov 14, 2018
52
2
US
Blue Iris Appears to crash at 2 am . Its happening more and more as of lately and unsure why.

I have tried reinstalling vcruntime140 but that helps for maybe a week or 2. Any ideas what I may be missing?


Faulting application name: BlueIris.exe, version: 5.1.0.1, time stamp: 0x5e4ef722
Faulting module name: VCRUNTIME140.dll, version: 14.21.27702.2, time stamp: 0x5ccadaa9
Exception code: 0xc0000005
Fault offset: 0x000000000000127e
Faulting process id: 0x1fcc
Faulting application start time: 0x01d5ec27a7496687
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: fa0d07c6-a133-4a4b-9a6e-01baf0ce5f83
Faulting package full name:
Faulting package-relative application ID:
 
I’ve been getting something similar, logged a call with Ken and then soda law it stopped so am waiting for the next crash so that I can maybe examine the crash log files.
 
seethe following post and see if that helps

Blue Iris missing vcruntime140.dll

I have Blue Iris 5 installed on a Dell 9020 I7. The only thing the computer is used for is to host BI. I noticed this morning that the BI is dead in the water. When I try to start it, I get the error vcruntime140.dll is missing. I think I have a paid support plan, but I cant even get into the...
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Well a fault while the program was executing code in vcruntime140.dll does not mean that dll was at fault. It just means that is the code which experienced the crash. Which doesn't narrow anything down at all, unfortunately.
 
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The exception code 0xc0000005 indicates a memory access violation. That most likely means you've found a programming bug in Blue Iris (good luck figuring out the exact cause though). It could also unfortunately be the fault of any third-party code Blue Iris uses, or it could be your PC hardware's problem.
 
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This is going to sound stupid but for me certainly it now looks like I only get this error when there is an update. So today I had it which coincided with when BI did an update.

When I logged the problem with Ken I was getting BI crashing whilst I was reviewing recorded footage, the entire app would crash and then restart but checking yesterday it no longer seems to be doing this but last time I noticed this I was reviewing hours of footage looking a particular silver car
 
I have the same issue since that version, talked with Ken from BI, suggested to do driver updates, remove HW accel (I'm using NVidia encoding),
Seems that the real issue is with nightly job running every night at 2:00.

In addition, I have weird error message in BI logs:
Setup failed: 483 for 'recording 0'

It's related to profile "recording 0" which is being activated when BI is reencoding the file and not saving direct to disk,
I'm working with direct-to-disk which raises the questions - why it happens...

Event log message for BI crash:
Faulting application name: BlueIris.exe, version: 5.2.4.6, time stamp: 0x5e8b8378
Faulting module name: VCRUNTIME140.dll, version: 14.21.27702.2, time stamp: 0x5ccadaa9
Exception code: 0xc0000005
Fault offset: 0x0000000000001534
Faulting process ID: 0x1164
Faulting application start time: 0x01d6117f4ed56ef6
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: C:\Windows\SYSTEM32\VCRUNTIME140.dll
Report ID: f8ebf521-2a93-4843-a7b4-b6146c15ecc9
Faulting package full name:
Faulting package-relative application ID:
 
I've just logged a support ticket for this.. been happening for a couple of weeks.. i was on the lates v4 when it started and bought a year of support to upgrade to 5 in the hope it would stop..

I'm guessing it's something i've done to my OS but will see
 
adehaan86 said:
Blue Iris Appears to crash at 2 am . Its happening more and more as of lately and unsure why.

I have tried reinstalling vcruntime140 but that helps for maybe a week or 2. Any ideas what I may be missing?


Faulting application name: BlueIris.exe, version: 5.1.0.1, time stamp: 0x5e4ef722
Faulting module name: VCRUNTIME140.dll, version: 14.21.27702.2, time stamp: 0x5ccadaa9
Exception code: 0xc0000005
Fault offset: 0x000000000000127e
Faulting process id: 0x1fcc
Faulting application start time: 0x01d5ec27a7496687
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
Report Id: fa0d07c6-a133-4a4b-9a6e-01baf0ce5f83
Faulting package full name:
Faulting package-relative application ID:
Click to expand...

I have this exact issue but with BI ver 5.5.7.6. BI starts up and shuts down within a second or so. I can't do anything with it. Did anyone find a solution?
 
Bruce_H said:
What version are you running? Don't make us guess! This is a four year old thread!

Edit, the OS you are using might also be useful to know!
Click to expand...
Thank you!

24gb ram
Intel i5-6500 CPU @3.20 Ghz
GPU Intel HD 530 - 128mb
4TB Drive
Windows 10 Pro 22H2

I get APPCRASH
BlueIris.exe
Version 5.9.9.63
Fault Module Name: VCRUNTIME140.dll
Fault model Version: 14.44.35208.0
 
This message thread, explains how to reinstall the VC runtime, perhaps that may help

Blue Iris missing vcruntime140.dll

I have Blue Iris 5 installed on a Dell 9020 I7. The only thing the computer is used for is to host BI. I noticed this morning that the BI is dead in the water. When I try to start it, I get the error vcruntime140.dll is missing. I think I have a paid support plan, but I cant even get into the...
ipcamtalk.com ipcamtalk.com
have you tried rolling back to an earlier version to see if this is a version specific problem, do you have a current support agreement in place, if not, then depending on the expiry date of your support can you try a newer version of BI. I did a very quick look and it appears that this might be a version specific problem!
 
Bruce_H said:
This message thread, explains how to reinstall the VC runtime, perhaps that may help

Blue Iris missing vcruntime140.dll

I have Blue Iris 5 installed on a Dell 9020 I7. The only thing the computer is used for is to host BI. I noticed this morning that the BI is dead in the water. When I try to start it, I get the error vcruntime140.dll is missing. I think I have a paid support plan, but I cant even get into the...
ipcamtalk.com ipcamtalk.com
have you tried rolling back to an earlier version to see if this is a version specific problem, do you have a current support agreement in place, if not, then depending on the expiry date of your support can you try a newer version of BI. I did a very quick look and it appears that this might be a version specific problem!
Click to expand...
I did have this issue previously but not this bad - how do I download older versions? Can I only get newer versions if I pay for the license?

I did not renew my license this year because I was getting sick of Blue Iris not having accurate AI detection, crashing all the time etc.. and it felt far to powerful for a home with 8 cameras. I went looking for an easier solution but wasn't able to find one - I bought a HDD for my UniFi Pro but then realised you need an AI dongle for every camera for that to work, so I gave up on that.

I need an easy interface that just works, I can show it on the iPads in the home and anyone can open it, scroll through a timeline and select a clip to view. This is at my parents house and they are in their 60's.
 
This forum keeps an archive of update files.

Blue Iris Software Updates

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You can run any version that was released before the expiration of your Blue Iris Maintenance period. You can find out when your maintenance a.k.a. support plan expired/expires in Blue Iris Settings > About tab.
 
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remsta said:
I did have this issue previously but not this bad - how do I download older versions? Can I only get newer versions if I pay for the license?

I did not renew my license this year because I was getting sick of Blue Iris not having accurate AI detection, crashing all the time etc.. and it felt far to powerful for a home with 8 cameras. I went looking for an easier solution but wasn't able to find one - I bought a HDD for my UniFi Pro but then realised you need an AI dongle for every camera for that to work, so I gave up on that.

I need an easy interface that just works, I can show it on the iPads in the home and anyone can open it, scroll through a timeline and select a clip to view. This is at my parents house and they are in their 60's.
Click to expand...
I manage 3 separate systems 18 cameras, 8 cameras and 7 cameras, and I am in my 70's!

To keep it simple all they need is the UI3 web interface to be able to view and review the alerts. @bp2008 is the developer of the UI3 interface which is highly customizable from what I have read on the BI forums!
 
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