Nothing but problems since our school's security installer said... "These LTS cameras are just as good as Hikivision but with better firmware and support."
NOT
The lts cameras are made by hikvision and the firmware is written by hikvision...same thing...simply sounds like your installer is a trunk slammer..note the with LTS as with hikvision, they have both low end cams and higher end cameras.let's see... so far the only differences I've noticed in the firmware are that (1) the login page is different, (2) firmware updates seem to come slower/later, and (3) several camera settings get reset to default after firmware updates.
as for the cameras themselves... one of the "white label" (i.e. no LTS logo) cameras we were given had an issue and it took over a month for our installer to agree to replace it (because, we were told, LTS support said it was "user error" and not their problem).
I'm trying not to take out my disappointment completely on LTS... our installer was the one who assured us that installing 12 LTS cameras after going with hikivison for the original 12 last year was a good idea. They also were the ones who decided to get 5 different models of LTS cameras giving us a very "patchwork" look and making maintenance even harder. Maybe they just had some leftover from old jobs and gave us those. I dunno -- but we won't be bringing them back.
let's see... so far the only differences I've noticed in the firmware are that (1) the login page is different, (2) firmware updates seem to come slower/later, and (3) several camera settings get reset to default after firmware updates.
as for the cameras themselves... one of the "white label" (i.e. no LTS logo) cameras we were given had an issue and it took over a month for our installer to agree to replace it (because, we were told, LTS support said it was "user error" and not their problem).
I'm trying not to take out my disappointment completely on LTS... our installer was the one who assured us that installing 12 LTS cameras after going with hikivison for the original 12 last year was a good idea. They also were the ones who decided to get 5 different models of LTS cameras giving us a very "patchwork" look and making maintenance even harder. Maybe they just had some leftover from old jobs and gave us those. I dunno -- but we won't be bringing them back.