Firmware update help. DS-2CD2120F-I

[narutoninjakid]

I'm just finding out HikVision support is terrible. I want to upgrade the firmware on these cameras but didn't find them on there firmware site. Can anyone assist. Their technical support was no help at all even after I provided serial numbers.

NVR Model: DS-7608NI-EV2/8P
6 Dome Model: DS-2CD2120F-I

The devices came as a kit with cameras and NVR.

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[alastairstevenson]

I want to upgrade the firmware on these cameras

What version is currently on them?
What's the driver to update them?
Maybe these - but not 100% sure:
Value Series
DOWNLOAD PORTAL

 

[narutoninjakid]

What version is currently on them?
What's the driver to update them?
Maybe these - but not 100% sure:
Value Series
DOWNLOAD PORTAL

Yeah, I was browsing all over there. Hikvision support is garbage. They kept telling me check with the dealer. This is not a grey market camera so why cant they help. It's their product. The Camera's are on firmware version : V5.4.3 build 170315. Is this Firmware safe ?

I saw this page as well yesterday ( Value Series) but my model has F-I at the end, the one on the page is DS--2CD2120. Are they cross compatible or the same thing ? Wouldn't want to brick the cameras. I asked hikvision support and they did not give me a definitive answer. Also, I'm not sure what the driver is ? Where can I find this ? I also see that firmware has *** indicating its special firmware. Anyone knows what that means ?

 

[alastairstevenson]

Also, I'm not sure what the driver is ? Where can I find this ?

What I meant was - "What's driving you to want to update the firmware?"

 

[narutoninjakid]

Security purposes it was my understanding that to prevent backdoors and such it's best to be on latest firmware. My cameras are setup on my lan with internet. I did not open any ports or port forward however. I use a vpn to access them remotely.

What I meant was - "What's driving you to want to update the firmware?"

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[Nurettin Alp]

V5.3.0 150625(Released, Multiple Language)	-	2021-03-09
V5.4.3_Build160705(Released)	-	2018-12-19
V5.4.41_Build170309(Released)	-	2018-12-19
V5.4.5_Build170123(Released)	-	2018-12-19
V5.4.5_Build171114(Released)breathing issue	-	2018-12-19
V5.4.800 build210812 (4xx0)	-	2021-09-22
V5.4.800 build210813 (1xx2,1xx0,2xx0)	-	2021-09-21
V5.4.81_Build180203(Released)except mobile IPC	-	2018-12-19
V5.4.83 181011(SP)	-	2022-03-23

what is the latest version 5.4.83 or 5.4.800.
and v5.4.83 version neu and std firmware. what is difference. thank you.

 

[trempa92]

They rarely help end users , specially in regard cameras that are from previous century

 

[alastairstevenson]

v5.4.83 version neu and std firmware. what is difference

Standard set of languages, or Northern Europe set.

what is the latest version 5.4.83 or 5.4.800.

5.4.800 is the latest version. See the build dates.
This version fixes the CVE-2021-36260 command injection vulnerability.