alastairstevenson
Staff member
OK - so that firmware version is just new enough to no longer have the 'Hikvision backdoor' through which the configuration file could have been pulled.v5.4.52 build170572
I don't believe that camera model has a reset button.
If not - and as the firmware is I believe just under 32MB filesize - the Hikvision tftp updater if it connects OK will reset the camera to defaults, set it to 'Inactive' so a new password can be set.
Assuming they are not Chinese models running 'hacked to English' firmware.