- Jan 3, 2016
- 262
- 33
Today I received my new Hik (LTS) 4k NVR, and it is pretty nice... but I am having a Windows 10 problem that's preventing me from using the Live View features in the NVR's web portal.
If I use Firefox on my Windows 7 computer, the NVR web portal works as expected and I can see the live view. All the NVR's network video settings are on their defaults.
Under Windows 10, plugin installation seems to go fine, but Live View looks like this... a big black box.

If I Record or Capture, I DO get images from the camera saved to this computer, so this smells like a display driver problem... it's truly the live view that is borked, the data does seem to be flowing. I installed the latest available GPU driver, but it didn't help.
I did try this under IE as well--not Edge, but good ol' IE--but it misbehaves. Clicking Login just does nothing, it's very weird. I've turned on every "trust" thing I can find and disabled all the ad-blockers etc, but old IE just won't let me log in to the NVR.
Any ideas? FWIW I am flying a Surface 2 Pro with Win 10 64-bit.
If I use Firefox on my Windows 7 computer, the NVR web portal works as expected and I can see the live view. All the NVR's network video settings are on their defaults.
Under Windows 10, plugin installation seems to go fine, but Live View looks like this... a big black box.

If I Record or Capture, I DO get images from the camera saved to this computer, so this smells like a display driver problem... it's truly the live view that is borked, the data does seem to be flowing. I installed the latest available GPU driver, but it didn't help.
I did try this under IE as well--not Edge, but good ol' IE--but it misbehaves. Clicking Login just does nothing, it's very weird. I've turned on every "trust" thing I can find and disabled all the ad-blockers etc, but old IE just won't let me log in to the NVR.
Any ideas? FWIW I am flying a Surface 2 Pro with Win 10 64-bit.