Help with Bullet camera please

[Seymour]

In 2016 I decided I needed a project as being retired gets boring at times. - So CCTV it was - I read a lot of forums and settled for Hikvision - Bought 7608 and bullet camera from UK specialist and set about putting it together - Bare in mind I was born in clockwork and valve era so this was a test - I am stupid with network - no matter how much I try it won't go in so just getting this first camera up and working took me a few weeks -

I then bought 4 more from China - 2 bullet DS2CD2232-i5 and two domes - Long story but got them all working on DVR - Got them online only for it to fail a few month's later and not managed to get it up and working again - also not into smart phones although I have one and couldn't get it working on there either - So as you see I am a dunce.

Saying that this system has run smoothly ever since bar it keeps asking for more secure password (another thing I couldn't work out how to change) - until two days ago.

As you see from the news the UK is suffering the worst snow fall known to man and Monday while sitting here looking at monitor (above PC monitors) the two 2232's flashed on screen during a short blizzard.

When blizzard had stopped the two 2232's looked just like they were wearing a good pair of Raybans - The picture looks like you are looking at it through sun glasses.

I went into menu and looked for anything that could change filtering or reset the light sensors but nothing jumped out at me.
So my question is what should I be looking for - The other three cameras are OK - picture is full daylight and even in dark the 2332's still have that sunglasses effect - Not quite bright enough.
These two cameras are on end of gable - one each end of house and look out over open ground which in the snow gave a glaring effect.

If one camera did this I would suspect a faulty camera but both did same thing together which seems odd

Long first post but hopefully someone has seen this problem before and it will be an easy fix.

Thanks Seymour

 

[cyberwolf_uk]

Can you post a picture of the view? And if possible before and after the problem. Also if the camera is reachable have you checked for condensation on the lens

 

[alastairstevenson]

When blizzard had stopped the two 2232's looked just like they were wearing a good pair of Raybans - The picture looks like you are looking at it through sun glasses.

That will likely be drops of water remaining on the glass in front of the lens.

 

[Seymour]

I had been out and looked at lens but couldn't see anything - it's way to cold and windy to get up there at moment. Also the picture is dark but clear and no visible sign of water on lens.

As regards posting a picture -sorry - if I could get to cameras via online yes could do screen shot but I have no access from PC to 7608 or online - For me the CCTV is purely stand alone at the moment -

I will now have another go at accessing it online but I really am dumb with networking

Why would just these two cameras suffer water on lens and not the other three? They are all out in it.

Been out to have a look and from a chair the lenses look clear and clean - also spent quite a while trying to get them on line - tried iVMS but couldn't grasp what it was asking me to do - then went to Firefox and tried again to download the plugin but for some reason I can't download it - will have another go later when I have calmed down (does wind me up when I can't do it)

Thanks Seymour

 

[Seymour]

Alistair.

You was almost smack on - I stood on a chair to look at lens (bungalow) and they looked spotless - We had a load of wind and rain last night and they are now back to normal - must have been a very thin layer of ice - I have to admit going into panic mode especially as the other three were OK.

Thanks for your assistance

Seymour