Hikvision Camera Firmware Upgrade Procedure

[nigel901]

Hi

I've spent several hours reading hundreds of posts on how not to upgrade the Hikvision firmware and how most people manage to brick their camera. Is there a definitive guide to which firmware I need?

I think the CH in the serial number (see below) suggests my camera is a Chinese one? but the language I need is English and it's in English at the moment. If I use a Chinese firmware will I end up with the menus in Chinese? Can anyone recommend which firmware I need please, to successfully upgrade my camera and still have it in English.

Thanks

 

[alastairstevenson]

I think the CH in the serial number (see below) suggests my camera is a Chinese one?

Yes, that's correct.

but the language I need is English and it's in English at the moment.

very likely 'hacked to English' firmware installed by the seller, created by their local 'engineer'.

If I use a Chinese firmware will I end up with the menus in Chinese?

Yes, most likely.

Can anyone recommend which firmware I need please, to successfully upgrade my camera and still have it in English.

What works well in situation like this is the brickfixV2 method - converts the camera into English/upgradeable.
Loads of folk have done this, and so can you.

Details here :
Unbrick and fully upgrade your R0 / DS-2CD2x32 IP cameras -
R0 / DS-2CD2x32 BrickfixV2 brick recovery and full upgrade tool - enhanced.

 

[nigel901]

Thanks for the reply Alastair, much appreciated, I'll give it a try.
My camera is connected to a Synology Diskstation 214Play and I'm experiencing some motion blur/ghosting issues. I'm hoping that a firmware upgrade will fix the issue.

 

[alastairstevenson]

I'm experiencing some motion blur/ghosting issues.

More likely video configuration.
Excessive exposure time / too high DNR.