Hikvision DS-2CD2142FWD-I PoE issue with TP

[zillah]

Dear Experts

I have got TP-Link TL-SG2210P PoE switch and I have 3 HiVisionn cameras (DS-2CD2032-I) connected through LAN cables.

I realized one HikVision camera not working

When I checked I realized it is not getting power from the TP-Link switch!!! ,,,,changed Ethernet cable for the camera with issue,change switch port still same issue

Camera is 3 years old ,,,,,can the camera be revived ? what other troubleshoot can be done ?

Thanks

 

[alastairstevenson]

what other troubleshoot can be done ?

See if it works with a 12v power supply.
If it does - a PoE active splitter could be used to power it.
If it does not - check the RJ45 end of the camera ethernet cable for corrosion in case there was moisture ingression.

 

[zillah]

Thanks and appreciate your help