hikvision DS-2CV2Q01FD-IW

F

fred4711

n3wb
Jul 3, 2017
3
0
i bought a camera on Ebay. the seller came from china ... i noticed this to late.
so now i have problems with the Cam.
i try to access the Webpage but i see only
Access Error: 404 -- Not Found
Can't locate document: /

i cant activate the camera, it shows activate state on sadp tool.
Could i get this device work ? i try to update the Firmware with tftp but i always get the same result.
is there any firmware or trick, how to reset the device.
 
Last edited:
hi,
could anybody help, to get the device working ?
Where can i find a firmware for the old device ? Or is there any Reset Switch inside the device ?
 
Dear Fred you should use the iVMS-4200 Client download it from Hikvision web then after install it and login with any user and password for first time (it is for ivm only) then choose control panel --->Device management under hikvision device go to online device and add it a pop up will appear then put username as admin and password admin+verification code (without + one word) will find it on the button of cam then you will be able to login this cam without web interface.
 
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It seems like this model has no Web interface, so be aware, in order to do any settings ( by example formatting sd card, enabling audio etc, you have to use IVMS 4500 client from pc..
 
THA11 said:
Dear Fred you should use the iVMS-4200 Client download it from Hikvision web then after install it and login with any user and password for first time (it is for ivm only) then choose control panel --->Device management under hikvision device go to online device and add it a pop up will appear then put username as admin and password admin+verification code (without + one word) will find it on the button of cam then you will be able to login this cam without web interface.
Click to expand...

Thank you very much. It worked nicely.
 
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Hi I'm having the same problem. I thought I followed your instrustions but I must not understand correctly. Could someone help explain it another way?

I jusy get:
Access Error: 404 -- Not Found
Can't locate document: /notSupported.asp
 
I have the same issue. I have the DS-2CD3356WD-I 5mp. I am able to modify the IP through SADP but when I try using the web interface says "
Access Error: 404 -- Not Found
Can't locate document: /notSupported.asp

I then use the iVMS-4200, add the IP Camera and goto to "Remote Configuration", a popup on the bottom right is says "105 login failed..error code dag.dll....Mismatched client".

So in the "Modify" tab, under username, you type in admin123456 if your verification id is 123456?
 
Dear THA11 what do you mind ""(without + one word) "" user name is admin and password admin+verification code what is without one word Thank you very mach
 
I have model # DS-IPC-S24A-IWT also from China as well, tried access to "Remote Configuration", a popup on the bottom right is says " The Device is Offline".
Anyone have an idea how to fix this? Thanks.
 
It's true that it seems this is nearly always the solution, to use Internet Explorer. However one day soon that will probably be uninstalled from most modern Windows versions and this isn't a very good solution.

The thing is, I'm using a model (DS-2CD1743G0-IZ) that isn't a China mainland model and it still does it. I can successfully flash it with the latest firmware from the HikVision European firmware website and it's still the same.

When i spoke to official HikVision support about this they acted as if they hadn't even heard of the problem. Maybe I just got another fresh faced support agent who was clueless. But it surprised me that he hadn't heard of this before. He only suggested I do a full reset of it to try and fix it. I'm going to raise another ticket and chase this further. I can tell already that I'm probably wasting my time but here goes nothing. If I get anywhere I will update the forum here.
 
Adam88 said:
I can successfully flash it with the latest firmware from the HikVision European firmware website
Click to expand...
Without specifying the actual version you loaded, 'latest' means nothing.
The 'latest' firmware for that camera supports websocket, so works OK with browsers beyond IE11.
 
alastairstevenson said:
Without specifying the actual version you loaded, 'latest' means nothing.
The 'latest' firmware for that camera supports websocket, so works OK with browsers beyond IE11.
Click to expand...

Latest means V5.5.88 and naturally I would expect websockets support too from this version, still the fact is it seems through some javascript detection to redirect to this notsupported.asp page whatever initial page I surf to in any browser other than iexplorer.
 
I'm wondering if maybe the G0 series doesn't support the multiple browser facility. I don't have one to verify that.
It would be worth checking whether there is mention of websocket support in the network configuration, as below.
This from a DS-2CD2385G1-I running the V5.5.83 build 190221 firmware.

1595757352644.png
 
So HikVision support came back and said that this bizarre incredibly badly handled behaviour is "by design". Great thanks HikVision.
 
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