Hikvision DS2CD2032F-I admin password problems

[sygad1]

Hi All

Bought a camera off ebay (2CD2032F-I) and I learned my lesson about upgrading firmware, so I avoided that ;-)

The problem I am having is that I can't even get into the admin page, I tried the following username & password combinations

admin/admin
admin/1234
admin/12345
admin/123456789abc

I've power cycled the device 3 times and still nothing.

It appears fine in SADP (3.0.0.2) but without the password I can't change the IP address or do anything else with it.

I also tried the password reset tool, linked from this forum, but SADP is reporting that it's a 5.3.0 build 150513 firmware so i'm not sure if the reset tool will work with it, oddly, it's reporting that the start date is 2004-01 11, which seems a little old to me.

Any help or ideas?

Cheers

 

[alastairstevenson]

Does the camera have a reset button on the back of the body?
If so - press before power up, keep pressed for 30secs, and the camera is back to defaults.
But also try 123456789a and 123456789ABC that members have said that sellers have used.

 

[sygad1]

Got it working now.

Pressed the reset button while it was powered on

Also, pressed the reset before powering on.

SADP asked me to activate the camera with a new password, which I then used to configure the camera in Internet Explorer

All working, cheers for the advice.

 

[alastairstevenson]

Great! Time to find where you put the post-it notes or sealable envelopes, depending on your preference.