Hikvision DS2CD2347G1-LU ColorVU not working in newest BI version

[marklyn]

On 5.3.0.2 x64 right now and this camera comes up with "no signal". If I downgrade back to 5.2.7.12 it works fine.
I've tried onvif and re-importing the saved cam reg file but cannot get it working with 5.3.0.2 at all. I've even tried a couple recent updates, no go.
Any suggestions?

 

[fenderman]

On 5.3.0.2 x64 right now and this camera comes up with "no signal". If I downgrade back to 5.2.7.12 it works fine.
I've tried onvif and re-importing the saved cam reg file but cannot get it working with 5.3.0.2 at all. I've even tried a couple recent updates, no go.
Any suggestions?

Email support and wait.

 

[marklyn]

Email support and wait.

I was planning on that but didn't want to bother Ken if someone else had a similar experience/issue. In fact two of my cameras, the one mentioned and another, won't come up under the now current version of BI. I've tried basic troubleshooting (re-importing reg files, onvif search/setup, etc.). Guess I'll send Ken a note.
Thanks fenderman

 

[EMC]

I have one of these cameras on the way. Very interested in the resolution on this thread.

 

[therealdeal74]

I am on a newer version 5.3.1.0 and can confirm my Colorvu camera is working fine.

 

[marklyn]

Oddly enough mine started working... will try to figure out what the details are in why it wasn't working before.

 

[EMC]

I can also confirm mine is working on the latest software version.

 

[EMC]

Any tips on settings for optimal low light performance? I have been impressed so far. Curious if others are using supplemental LED lighting or not. I opted to turn the LED off in favor of ambient lighting.

 

[marklyn]

I turned off the supplemental LED lighting, too bright and annoying and obvious to someone who I'd not want the camera to be obvious for. I have a street lamp across the yard that puts out enough light to give me full color at night. I just had to tweak the wdr and some other settings to get the shadows lighter and overall scene a bit lighter. So far, I'm very pleased.

 

[EMC]

What are you using for encoding? So far I have run mine on h.264+ and highest video quality and cpu use hasn't been too bad.

 

[marklyn]

I'm using H.265 and Higher video quality. Seems to work well for me. BI CPU usage has been good on this, no better or worse than any other cam I have connected.

 

[pozzello]

I have a couple of those cams and they work fine on BI 5.3.0.3, for the main stream at least. I have yet to find the URL that works for the 2nd or 3rd streams, but i guess not so critical for a 4MP cam...