Hikvision Ip camera Device error Status Code 3

[suhrud kelji]

Hello !
Ip camera model - DS-2CD122P-I3 4mm 2mp

I have 2 Ip camers 6mm & 4mm. I have integrated this camera with my weighbridge management software. So whenever truck or a vehicle comes on platform the software captures snapshot or picture using URL. But sometimes it happens that top camera [4mm] doesnt respond to software and software gives 500 internal server error and software only captures image from front camera [6mm]. And when I paste the capture url of 4mm top camera in browser to check the preview it gives me error Status Code 3[Image attached below]. This happens when vehicle is on platform and when vehicle goes from platform the camera works again. And also when url gives status code 3 error when i open live preview in another tab it shows the camera is on. So my question is that is this problem of distance between camera and vehicle or is this problem due to light reflected on camera lens or I am doing something wrong. Please help guys its urgent and important.

Url (I use to capture) - http://username:password@192.168.1....olutionWidth=1920&videoResolutionHeight=1080?

 

[gera]

Hi suhrud, did you fix this issue?

 

[suhrud kelji]

Hi suhrud, did you fix this issue?

yes, just switch resolution from 1080 to 720 or less . It gets solved

 

[SamM]

Hi, This is the various sub-code definition of Status code 3

StatusCode=3

deviceError	0x30000001	Hardware error.
badFlash	0x30000002	Flash operation error.
28181Uninitialized	0x30000003	The 28181 configuration is not initialized.
socketConnectError	0x30000005	Connecting to socket failed.
receiveError	0x30000007	Receive response message failed.
deletePictureError	0x3000000A	Deleting picture failed.
pictureSizeExceedLimit	0x3000000C	Too large picture size.
clearCacheError	0x3000000D	Clearing cache failed.
updateDatabasError	0x3000000F	Updating database failed.
searchDatabaseError	0x30000010	Searching in the database failed.
writeDatabaseError	0x30000011	Writing to database failed.
deleteDatabaseError	0x30000012	Deleting database element failed.
searchDatabaseElementError	0x30000013	Getting number of database elements failed.
cloudAutoUpgradeException	0x30000016	Downloading upgrade packet from cloud and upgrading failed.
HBPException	0x30001000	HBP exception.
UDEPException	0x30001001	UDEP exception
elasticSearchException	0x30001002	Elastic exception.
kafkaException	0x30001003	Kafka exception.
HBaseException	0x30001004	Hbase exception.
sparkException	0x30001005	Spark exception.
yarnException	0x30001006	Yarn exception.
cacheException	0x30001007	Cache exception.
trafficException	0x30001008	Monitoring point big data server exception.
faceException	0x30001009	Human face big data server exception.
SSDFileSystemIsError	0x30001013	SSD file system error (Error occurs when it is non-Ext4 file system)
insufficientSSDCapacityForFPD	0x30001014	Insufficient SSD space for person frequency detection
wifiException	0x3000100A	Wi-Fi big data server exception.
structException	0x3000100D	Video parameters structure server exception.
captureTimeout	0x30006000	Data collection timed out.
lowScore	0x30006001	Low quality of collected data.

[TR]
[TH]Sub Status Code[/TH]

[TH]Error Code[/TH]

[TH]Description[/TH]
[/TR]​