After further investigation if you have both a wired mouse and an IR mouse plugged in the IR mouse works OK
Hikvision NVR mouse stops working
- Thread starter David Mangham
- Start date
I had the same problem with DS-7608NI-I2/8P. FW upgrade didn't help, but default reset did. And it's working now.
It's not the happiest solution but it's working.
It's not the happiest solution but it's working.
Same problem here, solves by rebooting the NVR, which is a problem when it is not connected to the network, and the nvr is located at high ceiling
Had same problem our Hikvision with no mouse, but seeing cams...
My solution:
Navigate to General and set Menu Output Mode to HDMI....problem solved...!!!
Hope this helps.....
My solution:
Navigate to General and set Menu Output Mode to HDMI....problem solved...!!!
Hope this helps.....
My solution:
I have 2 monitors connected- VGA and HDMI
When an HDMI monitor is connected the pointer moves only on that monitor, so sitting in the main location with VGA I didnt see the pointer. Disconnected HDMI briefly, did the work and reconnected hdmi. Fixed
I have 2 monitors connected- VGA and HDMI
When an HDMI monitor is connected the pointer moves only on that monitor, so sitting in the main location with VGA I didnt see the pointer. Disconnected HDMI briefly, did the work and reconnected hdmi. Fixed
If you have the output set to VGA make sure you use a VGA monitor as plugging in a HDMI screen will show the images but no mouse. Plugged in a VGA and sorted.