Hikvision turret camera not detected. Ip or reset problem?

[stuart fish]

Hi,

First my apologies - I am a novice at installing cameras and so my question may be badly phrased or laughably simple. I have however emailed Hikvision tech support a couple of times (no reply) and searched the web to no avail.

Background
I have bought a Hikvision (Hiwatch) NVR and an initial turret camera - IPC-T120 (one of many if I get this working).

The NVR is working fine. I setup its network dynamically initially and then switched it to static once it had found its setting.

I plan to have the cameras working over my local network rather than directly connect.

I first connect the camera directly to the NVR (plug and play) to ensure everything worked - it does.

When however I connect it on my network it is not detected.

My Assumption
I assume (I am probably wrong) that

• this could be because the NVR and camera could be on a different subnet (192.168.256..... vs 192.168.0.....) but I don't really know
• that the NVR set the cameras IP address because I cannot see it on my network at its default address
• that the nvr may have changed the password

The problem
If my assumptions are correct - how can I get the NVR connecting to the camera over the network.

My thanks in advance.

 

[Everwatch]

you need to have the your switch patched to both the lan port of the nvr and a camera port, i believe. That way you can access the NVR and the NVR can access the camera. Please correct me if I am wrong.