I have a retail USA Hikvision NVR DS-7616NI-E2/8P, and my password does not take after I downgraded by accident to version
Can anyone help direct me on how to get this reset or why my password does not work anymore.
I did not realize it came with version 3.4.0 from the factory, and i assumed the newer dated file was newer, didnt realize i made a mistake
I have the original box, and EZVIZ cloud account.
I tried using the Hikvision password reset tool and sadp keeps saying "Password recovery failed" with serial code Syqeedeqyz
i found my start date as 2016 04 26, and serial as 1620151105AARR552170189WCVU from DS-7616NI-E2/8P1620151105AARR552170189WCVU
- DS-76xx N1-E1(E2) 3.3.5S-76xxNI-E1(E2)P_USA_Firmware_3.3.5_151127
Can anyone help direct me on how to get this reset or why my password does not work anymore.
I did not realize it came with version 3.4.0 from the factory, and i assumed the newer dated file was newer, didnt realize i made a mistake
I have the original box, and EZVIZ cloud account.
I tried using the Hikvision password reset tool and sadp keeps saying "Password recovery failed" with serial code Syqeedeqyz
i found my start date as 2016 04 26, and serial as 1620151105AARR552170189WCVU from DS-7616NI-E2/8P1620151105AARR552170189WCVU
Last edited by a moderator: