i have a problem

[skyentgh]

i have DS-7716NI-14/16P Installed but it goes off every night ,i need to restate it every morning
and it is so annoying ..i need help if there could be settings to do

 

[alastairstevenson]

it goes off every night

Does it do this at a fixed time?
What shows in the system log?
How many PoE cameras are connected and what is the power consumption when it gets dark? (Seen in PoE status via VGA/HDMI interface)

 

[Mike]

Are you on the latest firmware?

 

[Securame]

Quick hint: try connecting it to a power socket that does not get shut down at night.

 

[skyentgh]

Does it do this at a fixed time?
What shows in the system log?
How many PoE cameras are connected and what is the power consumption when it gets dark? (Seen in PoE status via VGA/HDMI interface)

15 poe cameras connected
i dnt the specific time it goes off but every morning i need to restate it

 

[skyentgh]

can

Are you on the latest firmware?

can you help with a link which i can download the latest firmware from

 

[Mike]

Check our downloads section, but make sure you are downloading the right firmware for the right camera / region.