I have an Axis p3364 I can't add to bi5

[Tuner2]

I have an Axis p3364 I can see it If i use a browser or in BI menu with path, but If I try to add it to B.I.5 It says no signal ..help

 

[TonyR]

I have an Axis p3364 I can see it If i use a browser or in BI menu with path, but If I try to add it to B.I.5 It says no signal ..help

More info might help...
In BI, did you put in the cam's IP, username/password and click on the "Find/Inspect" button ?

 

[Tuner2]

More info might help...
In BI, did you put in the cam's IP, username/password and click on the "Find/Inspect" button ?

yes did that
c

 

[Tuner2]

Bad response
GetCapabilities...
Bad response
Opening 192.168.1.22 port 8999..
ONVIF GetSystemDateAndTime
HTTP 12029
Checking for common cameras...
Foscam FI86xx/98xx compatible?
Foscam FI89xx compatible?
Foscam FI9821 V2 compatible?
Foscam FI9821 media port compatible?
Cantonk port 34567?
RTSP port open?
RTSP port detected!
Done

 

[Tuner2]

thats generic for my cam I tried axis and it was same ?

 

[Tuner2]

Opening 192.168.1.22 port 9083..
HTTP Get / request...
OK
ONVIF GetSystemDateAndTime
1970-01-04T20:48:07.000Z
Requesting device information...
Bad response
GetCapabilities...
Bad response
Opening 192.168.1.22 port 8999...
ONVIF GetSystemDateAndTime
HTTP 12029
Checking for common cameras...
Foscam FI86xx/98xx compatible?
Foscam FI89xx compatible?
Foscam FI9821 V2 compatible?
Foscam FI9821 media port compatible?
Cantonk port 34567?
RTSP port open?
RTSP port detected!
Done
this is using the axis path is this enough info

 

[TonyR]

Specs and user manual here say it is ONVIF compatible and ONVIF is enabled when you create a user.

Can you run ODM and get the RTSP URL down at the bottom of the screen when you put in cam's username and password, then open "Live Video" ?

It should be something like:

 rtsp:/<ip>/axis-media/media.amp

Of course, TWO "/" after "rtsp: " ; forum software won't allow it

 

[Tuner2]

Tony thanks for your time, Ill work on it. a little over my head

 

[Tuner2]

I have an Axis p3364 I can see it If i use a browser or in BI menu with path, but If I try to add it to B.I.5 It says no signal ..help

I tried all suggestions and its still not working

 

[TonyR]

I have an Axis p3364 I can see it If i use a browser or in BI menu with path, but If I try to add it to B.I.5 It says no signal ..help

OK, I understand that you can log into the cam's webGUI with a browser and see video "Live" but...what do you mean by "... I can see it....in BI menu with path" ?

EDIT: please post a screen shot of BI's "Camera Settings" => "Video" tab => "Configure" button

 

[Tuner2]

Thanks for the help I found that If I load B.I. 4 Everything works but if I switch to B.I. 5 I can't load the axis p3364 even though the settings are the same. I have 2 other cams that work on B.I.5

 

[TonyR]

Thanks for the help I found that If I load B.I. 4 Everything works but if I switch to B.I. 5 I can't load the axis p3364 even though the settings are the same. I have 2 other cams that work on B.I.5

OK, I guess it's too late for that screenshot.

 

[Tuner2]

OK, I understand that you can log into the cam's webGUI with a browser and see video "Live" but...what do you mean by "... I can see it....in BI menu with path" ?

EDIT: please post a screen shot of BI's "Camera Settings" => "Video" tab => "Configure" button

 

[Tuner2]

OK, I guess it's too late for that screenshot.

on the general screen it shows a highlited path

 

[TonyR]

Where the heck did ":9083" come from on the end of the IP address? The default RTSP port for that cam is 554, according to the specs, try deleting all but the IP address up top, no need for a colon and port.

 

[Tuner2]

Where the heck did ":9083" come from on the end of the IP address? The default RTSP port for that cam is 554, according to the specs, try deleting all but the IP address up top, no need for a colon and port.

That is what I have used for 5 years It has always worked. I can type in the address a colon and port .in a browzer

 

[Tuner2]

That is what I have used for 5 years It has always worked. I can type in the address a colon and port .in a browzer

I just tried 554 didnt work

 

[Tuner2]

I just tried 554 didnt work

on screen shows media/video /rtsp port 554 Discovery/ onviv port 8999

 

[Tuner2]

I just tried 554 didnt work

I tried it without the port doesn't work

 

[Tuner2]

I think B.I. 5 has problems