If your Reolinks stopped working with 5.5.1.9

sorka

Getting the hang of it
Joined
Aug 9, 2015
Messages
276
Reaction score
92
Rolling back to 5.5.1.7 will fix it. 14 of my cameras are Reolinks and 5.5.1.9 results in the 5 Reolinks all getting no signal and the BI UI freezing over and over again. Those 5 camera failures appear to be tied to one specific Reolink camera that when disabled the other 4 work fine with 5.5.1.9. Rolling back to 5.5.1.7 and all 5 cameras are fine. I've repeated this 3 times and it's broken every time I re-instlal 5.5.1.9. Please no comments about how crappy Reolink is. I already know.
 

mat200

IPCT Contributor
Joined
Jan 17, 2017
Messages
7,838
Reaction score
8,479
Rolling back to 5.5.1.7 will fix it. 14 of my cameras are Reolinks and 5.5.1.9 results in the 5 Reolinks all getting no signal and the BI UI freezing over and over again. Those 5 camera failures appear to be tied to one specific Reolink camera that when disabled the other 4 work fine with 5.5.1.9. Rolling back to 5.5.1.7 and all 5 cameras are fine. I've repeated this 3 times and it's broken every time I re-instlal 5.5.1.9. Please no comments about how crappy Reolink is. I already know.
Thanks @sorka

Is it a different camera model that is causing the issues?

Let us know if you discover more detailed info on the issue.
 

sorka

Getting the hang of it
Joined
Aug 9, 2015
Messages
276
Reaction score
92
Thanks @sorka

Is it a different camera model that is causing the issues?

Let us know if you discover more detailed info on the issue.
It's an RLC-410 with the older IPC_3816M hardware. I have an RLC-423 PTZ as well with the same chipset but it doesn't seem to be causing any issues. The other 3 all have newer chipsets. There's something about this one 410 that is causing BI to blow up on 5.5.1.9. Everything is fine on 1.7.
 

sorka

Getting the hang of it
Joined
Aug 9, 2015
Messages
276
Reaction score
92
5.5.1.10 just came out and it's working fine with that one so whatever it was they fixed quickly.
 
Top