hi, Dear
You need to share the brand and model of your ip camera to us, then, we could help.
normally when you bought a ip camera, there will be a CD inside the package and there is CMS, mobile app and instruction inside.
You need to install the apps into your ipad or iphone or any smart phone.
Then, start to connect well the ip camera in local network, enter the series number into app, then, could be veiwed the video
Jade
CCTVMAN