I have one IP POE dome camera that for some reason won’t switch from night to day properly. It stays a pinkish color. (Please see attached screenshot) I have to reboot the NVR for it to normalize. Can you please tell me what might be causing this issue? Thank you in advance!
IP POE Dome Camera Issue
- Thread starter Flip27
- Start date
bigredfish
Known around here
Looks like a stuck IR cut filter. Its a mechanical filter. Give it a rap or two and see if you can get it to move.
Otherwise Not sure how to go about taking it apart or if its worth it... someone else here may know..
Otherwise Not sure how to go about taking it apart or if its worth it... someone else here may know..
Thanks for the quick reply. I'm not sure what you mean by "giving it a rap or two and see if I can get it to move" ?
Sorry, Im a newbie.
bigredfish
Known around here
Ok, I can do that, im good at smacking things!
I'll power cycle it too. I will post my finding later today.
Thanks again for your help!
I'll power cycle it too. I will post my finding later today.
Thanks again for your help!
Known in the industry as percussive maintenance. Works with all manner of things.
alastairstevenson
Staff member
But not on the dome.
It needs a short, sharp rap as opposed to a thump, in the same plane as the base.
And repeated at a position 90Deg around.
Update:
I removed the dome from its fixed location and took it inside to test it up close. I noticed it was still showing signs of a stuck IRC because it wasn't mechanically making a clicking sound when I would cover it and undercover it to simulate night/day. I then kindly tapped on the lens housing while at the same time rotating it back and forth like a doorknob. I did this for about a 30 seconds or so. I then did a hard reset for good measure. I connected it to my test jumper and voala, it worked. I can now hear the mechanical click sound as it goes from day to night and vise versa. I reinstalled it in its original location and was able to simulate a night to day since it was still daylight out without a problem. Bad news is that I don't know exactly what the did the trick, tapping it or doing a hard reset. Oh well, it works now and thats all that matters
Thank you everyone for your assistance on this!
You guys are awesome! I owe you all a beer! Cheers!!
I removed the dome from its fixed location and took it inside to test it up close. I noticed it was still showing signs of a stuck IRC because it wasn't mechanically making a clicking sound when I would cover it and undercover it to simulate night/day. I then kindly tapped on the lens housing while at the same time rotating it back and forth like a doorknob. I did this for about a 30 seconds or so. I then did a hard reset for good measure. I connected it to my test jumper and voala, it worked. I can now hear the mechanical click sound as it goes from day to night and vise versa. I reinstalled it in its original location and was able to simulate a night to day since it was still daylight out without a problem. Bad news is that I don't know exactly what the did the trick, tapping it or doing a hard reset. Oh well, it works now and thats all that matters
Thank you everyone for your assistance on this!
You guys are awesome! I owe you all a beer! Cheers!!