IPC-T5842T-ZE Why is it so bad at night? I must be doing something wrong...

EOAEvan

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IPC-T5842T-ZE

I have both the 4MP and 8MP versions of this and both look just as bad. Thats a cat about 6 ft in front of it and you can barely see it. What am I doing wrong? Also a different problem but the 4MP wont zoom, everything far as I can tell is set exactly the same as the 8MP version and that one works fine.

1666809424507.png

And here's a similar view with the IPC-HFW5241E-Z12E. Much more along the lines of what I would expect from a visibility perspective. This camera of course is not intended for this location but wanted to see the difference.


1666809533812.png
 
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wittaj

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First it looks like the camera is at eye level with the cat, so it is probably getting some IR bounce off the ground and that pole that is messing up the exposure.

We need to see screenshots of your settings for shutter, IR, brightness and those tremendously impact the image.

Are you trying to zoom in BI or the camera GUI for the 4MP - and are you sure it is the ZE version and not a fixed lens?
 

Mike A.

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SmartIR on? Try turning it off if so and set IR to manual at whatever percentage looks right. I couldn't run it with that on for mine with the firmware that it came with. Automatically adjusted the image way too dark in a similar way.

Beyond that, post captures of your settings and I'm sure you can get a better image with some adjustment. Mine isn't quite as good as the 5442 but not that far behind it.
 

EOAEvan

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First it looks like the camera is at eye level with the cat, so it is probably getting some IR bounce off the ground and that pole that is messing up the exposure.

We need to see screenshots of your settings for shutter, IR, brightness and those tremendously impact the image.

Are you trying to zoom in BI or the camera GUI for the 4MP - and are you sure it is the ZE version and not a fixed lens?
its about 3ft off the ground just to test out after I added all 3 cameras. I'll get those screen shots and report back soon as I can. Thanks again for the help.

Attempting to zoom in BI. According to the box and sticker on the pigtail its the ZE version. Purchased from EmpireTech.
 

wittaj

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Yeah, testing that low can certainly cause issues.

Keep in mind that the zoom feature in BI is intended for PTZ cameras. That doesn't mean that you can't control a varifocal with it and many cameras you can, but varifocals should be a set it and forget it type of camera.

You can change the PTZ protocol and make sure it is on for that camera to control it in BI, but I would recommend to do it within the camera GUI to ensure you set it to the proper field of view so that you don't accidentally change it in BI.

Personally I set up the field of view with varifocals within the camera GUI. More granular control of the zoom and focus that way as well.
 

EOAEvan

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I was able to control its zoom connecting directly to the camera. Wonder why this one wont work through BI tho. Oh well, as you said its a set and forget anyway.

Will probably be this weekend before I get a chance to test the camera more at its actual mounting position. Took a peak and everything is set to Auto so I'll play with those settings as well.
 

EOAEvan

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Ok, finally back and have the 4mp mounted. It's intent is solely to watch the cars. As you can see I have some similar issues here. Multiple light sources and obviously that bush causing problems with the IR... So any solutions? Everything is set to auto which I'm sure is not the way to go. Also, it has horrible motion blur even when walking slowly in the well lit area so if there's a guide or just known settings to tweak to improve that I'd be happy to hear them.


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wittaj

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Default/auto settings will NEVER work at night.

And all the IR bounce on the right will screw the exposure that you are seeing on the image.

Is this the varifocal that you can optically zoom to get that bush out of the view? The problem if you rotate the camera is you then will get IR bounce off the house.

Plus that is too high to IDENTIFY for the cars - can you move it lower?


Here is my "standard" post that many use as a start for dialing in day and night:

Every field of view is different, but I have found you need contrast to usually be 6-8 higher than the brightness number at night.

But first, run H264, smart codec off, CBR, and 8192 bitrate to start, along with 15 FPS and 15 i-frame.

We want the ability to freeze frame capture a clean image from the video at night, and that is only done with a shutter of 1/60 or faster. At night, default/auto may be on 1/12s shutter or worse to make the image bright.

In my opinion, shutter (exposure) and gain are the two most important parameters and then base the others off of it. Shutter is more important than FPS. It is the shutter speed that prevents motion blur, not FPS. 15 FPS is more than enough for surveillance cameras as we are not producing Hollywood movies. Match iframes to FPS. 15FPS is all that is usually needed.

Many people do not realize there is manual shutter that lets you adjust shutter and gain and a shutter priority that only lets you adjust shutter speed but not gain. The higher the gain, the bigger the noise and see-through ghosting start to appear because the noise is amplified. Most people select shutter priority and run a faster shutter than they should because it is likely being done at 100 gain, so it is actually defeating their purpose of a faster shutter.

Go into shutter settings and change to manual shutter and start with custom shutter as ms and change to 0-8.3ms and gain 0-50 (night) and 0-4ms exposure and 0-30 gain (day)for starters. Auto could have a shutter speed of 100ms or more with a gain at 100 and shutter priority could result in gain up at 100 which will contribute to significant ghosting and that blinding white you will get from the infrared or white light.

Now what you will notice immediately at night is that your image gets A LOT darker. That faster the shutter, the more light that is needed. But it is a balance. The nice bright night static image results in Casper blur and ghost during motion LOL. What do we want, a nice static image or a clean image when there is motion introduced to the scene?

In the daytime, if it is still too bright, then drop the 4ms down to 3ms then 2ms, etc. You have to play with it for your field of view.

Then at night, if it is too dark, then start adding ms to the time. Go to 10ms, 12ms, etc. until you find what you feel is acceptable as an image. Then have someone walk around and see if you can get a clean shot. Try not to go above 16.67ms (but certainly not above 30ms) as that tends to be the point where blur starts to occur. Conversely, if it is still bright, then drop down in time to get a faster shutter.

You can also adjust brightness and contrast to improve the image.

You can also add some gain to brighten the image - but the higher the gain, the more ghosting you get. Some cameras can go to 70 or so before it is an issue and some can't go over 50.

But adjusting those two settings will have the biggest impact. The next one is noise reduction. Want to keep that as low as possible. Depending on the amount of light you have, you might be able to get down to 40 or so at night (again camera dependent) and 20-30 during the day, but take it as low as you can before it gets too noisy. Again this one is a balance as well. Too smooth and no noise can result in soft images and contribute to blur.

Do not use backlight features until you have exhausted every other parameter setting. And if you do have to use backlight, take it down as low as possible.

After every setting adjustment, have someone walk around outside and see if you can freeze-frame to get a clean image. If not, keep changing until you do. Clean motion pictures are what we are after, not a clean static image.
 

EOAEvan

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Thanks for that info. I'll start playing with those settings. Not much I can do about the height, its about 15 ft up, It's the only mounting position with the desired direction and keeping the cam above arms reach as it's right above a retaining wall. It is verifocal but zooming in far enough to cut out the bush also cuts out the left side of the black car and as you said we can't really move it left due to the house. We're honestly considering pulling out that bush to fix that issue as it's slowly dying anyway.
 

wittaj

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Yeah 15 feet high at that distance you are wanting to cover is too high. You will get lots of tops of heads and hoodies.

Putting the camera higher to prevent tampering or theft is silly. Most people are oblivious to them anyway and if they want to damage them, they will regardless of where placed. My neighbor has had his on his fence post that is less than 3 feet from the public sidewalk. Cams are only 4 feet high and nobody has touched them...most haven't even noticed them! They have been there for years. And if they do, then you have great video.

You can always paint them to help blend in as well. But at that distance if you lowered it, a turret would work well and be a lot harder to touch.

I'd rather they try to touch it and get good clean captures of their face in the process than have it 15 feet high and provide useless video other than what time they tried to doorcheck.

That is why most of us have overlapping coverage, if someone messes with a camera, you get them on camera close and from another angle LOL.
 
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