ipcamtalk store support ? need help with Blue Iris Key

[WesternPine]

Would someone please clue me in on how to get support from the ipcamtalk store?

I need some help to get the key for the Blue Iris software.

I downloaded the SW, installed it, and it is running well - but only in demo mode.

When I go the Store Account page and look at my order, the space for the Serial Keys is blank.

I left 2 messages via the Contact Us link at the bottom of the page, but no response or acknowledgement.

Maybe I'm doing this wrong.

Is there a way to get support? An email address maybe?

Thanks in advance,
-WP

 

[Flintstone61]

Check your email? maybe close and reopen your browser.

 

[Flintstone61]

 

[WesternPine]

Hey Guys,

So when I go to the Orders page, this what I see...

 

[looney2ns]

@Mike

 

[jdonaldson4]

I'm having the same issue on my order this week, glad to know I'm not alone. No response from the "contact us" page or from the email associated with their paypal account. Not sure where to go from here aside from opening a paypal dispute if there is no resolution. Hoping this gets addressed for both of us soon.

 

[tangent]

I'm having the same issue on my order this week, glad to know I'm not alone. No response from the "contact us" page or from the email associated with their paypal account. Not sure where to go from here aside from opening a paypal dispute if there is no resolution. Hoping this gets addressed for both of us soon.

@Mike is probably the one who can help, you could try sending him a direct message. His wife just had a baby, so he's surely a bit short on time and sleep.

@fenderman could probably also look into this.

 

[jdonaldson4]

Thanks for the insight @tangent, much appreciated! Having just had a newborn myself, I'll let the man catch up on some sleep and reach out in a couple days if nothing has changed.

 

[WesternPine]

Right on!

I remember what that was like too!

Will check back in a few days