- Jul 22, 2015
- 16
- 1
Hey guys,
I have a Hikvision DS-2CD2732F-I and a few fixed dome cameras at my house. I'm using Security Spy on my iMac to capture everything. I just got the 2732 to replace a fixed 4mm dome on my front porch. I'm running into an issue during late morning through mid afternoon where the image constantly fluctuates between too bright and then too dark. It's becoming an issue as it is recording each time as an event. I've included a clip I uploaded to youtube. I have reset all settings to factory default and the issue is still there. Firmware is V5.2.0 build 140721 Encoding V5.0 build 140714. I never had this issue with the 2132 or 2032 fixed lens camera in that location, just this varifocal.
[video]https://youtu.be/Kew15UPV2EE[/video]
Last night I changed some settings to improve the night image so now the settings are a little different, but the issue is still there during the day anyway. The only thing is I tried turning off WDR to see if that would resolve the issue during the day, but it doesn't. I also need WDR on at night to improve the IR illumination. Otherwise it's very focused and not spread out like my fixed lens cameras.
Here are my current settings
I tried searching but only found one other thread that said it was fixed with firmware updated 5.1.2 almost a year ago.
Thanks for the help.
I have a Hikvision DS-2CD2732F-I and a few fixed dome cameras at my house. I'm using Security Spy on my iMac to capture everything. I just got the 2732 to replace a fixed 4mm dome on my front porch. I'm running into an issue during late morning through mid afternoon where the image constantly fluctuates between too bright and then too dark. It's becoming an issue as it is recording each time as an event. I've included a clip I uploaded to youtube. I have reset all settings to factory default and the issue is still there. Firmware is V5.2.0 build 140721 Encoding V5.0 build 140714. I never had this issue with the 2132 or 2032 fixed lens camera in that location, just this varifocal.
[video]https://youtu.be/Kew15UPV2EE[/video]
Last night I changed some settings to improve the night image so now the settings are a little different, but the issue is still there during the day anyway. The only thing is I tried turning off WDR to see if that would resolve the issue during the day, but it doesn't. I also need WDR on at night to improve the IR illumination. Otherwise it's very focused and not spread out like my fixed lens cameras.
Here are my current settings




I tried searching but only found one other thread that said it was fixed with firmware updated 5.1.2 almost a year ago.
Thanks for the help.