Issues configuring Smart Events

[fisher64]

Hi folks, I'm not able to configure Smart Events, just Basic Events (which end up being useless since almost anything trigger them). In the web interface this is what it shows:



However, according to the NVR capabilities I should have it:

<?xml version="1.0" encoding="UTF-8"?>

-<SmartCap xmlns="http://www.hikvision.com/ver20/XMLSchema" version="1.0">

<isSupportROI>false</isSupportROI>

<isSupportFaceDetect>true</isSupportFaceDetect>

<isSupportIntelliTrace>false</isSupportIntelliTrace>

<isSupportFieldDetection>true</isSupportFieldDetection>

<isSupportDefocusDetection>true</isSupportDefocusDetection>

<isSupportAudioDetection>true</isSupportAudioDetection>

<isSupportSceneChangeDetection>true</isSupportSceneChangeDetection>

<isSupportLineDetection>true</isSupportLineDetection>

<isSupportRegionEntrance>true</isSupportRegionEntrance>

<isSupportRegionExiting>true</isSupportRegionExiting>

<isSupportLoitering>false</isSupportLoitering>

<isSupportGroup>false</isSupportGroup>

<isSupportRapidMove>false</isSupportRapidMove>

<isSupportParking>false</isSupportParking>

<isSupportUnattendedBaggage>true</isSupportUnattendedBaggage>

<isSupportAttendedBaggage>true</isSupportAttendedBaggage>

</SmartCap>

I played around with the video encoding (disabling H.265+ and reverting to H.264, etc) as I read somewhere that that might've played a role but no luck.

My NVR is

https://www.hikvision.com/my/products/HiLook-IP-Products/Network-Video-Recorders/Value-NVR/HWN-4108MH-8P-B-/

And the cameras "Lite Series DH-IPC-HDBW2431R-ZS-S2"

Any guidance is much appreciated!

 

[The Automation Guy]

According to the manual, it seems the AI events can be configured (starting on page 57). If your system menus doesn't present those options, then I would probably start by making sure the firmware on the device matched the firmware listed in the manual. If it is, then a full factory reset of the device is probably in order.

 

[alastairstevenson]

I'm not able to configure Smart Events, just Basic Events

On a Hikvsion NVR you'd need a Hikvision camera that also supports the specific Smart Events that the NVR recognises.

 

[enderdogan]

Hello, I see that there is a mistake in the product selection.
I recommend using a Hikvision product.