Latest BI 5.3.3.6 CTDs

WildDoktor

WildDoktor

Young grasshopper
Aug 25, 2020
76
11
USA
I just updated to the latest, and now BI will run for a few minutes and then crash to desktop. Error in the event viewer is:

Faulting application name: BlueIris.exe, version: 5.3.3.6, time stamp: 0x5f7f64d3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000006a2620
Faulting process id: 0x1670
Faulting application start time: 0x01d6a04db162426b
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: unknown
Report Id: 6dd73a30-7f0c-48f7-9cc9-4f5e66cbc4b6
Faulting package full name:
Faulting package-relative application ID:


Thoughts? Help? Thanks!
 
Fault bucket 2099526593605298499, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: BlueIris.exe
P2: 5.3.3.6
P3: 5f7f64d3
P4: StackHash_f2f9
P5: 0.0.0.0
P6: 00000000
P7: PCH_91_FROM_ntdll+0x000000000009CBC4
P8: c0000005
P9: 0000000000000008
P10:

Analysis symbol:
Rechecking for solution: 0
Report Id: 8c6c39fc-f07f-4977-93c6-3f7e2646fc54
Report Status: 268435456
Hashed bucket: 0f978ded5e44bce2ad23045028546943
Cab Guid: 0
 
WildDoktor said:
I just updated to the latest, and now BI will run for a few minutes and then crash to desktop. Error in the event viewer is:

Faulting application name: BlueIris.exe, version: 5.3.3.6, time stamp: 0x5f7f64d3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000006a2620
Faulting process id: 0x1670
Faulting application start time: 0x01d6a04db162426b
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: unknown
Report Id: 6dd73a30-7f0c-48f7-9cc9-4f5e66cbc4b6
Faulting package full name:
Faulting package-relative application ID:


Thoughts? Help? Thanks!
Click to expand...
This is a known issue. Revert back. to 5.3.2.x
 
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Are you by any chance running AITools? Reason I ask is I'm sure I've seen other posts here with crashing for the later releases of BI with external triggers from AITools?
 
"Yes"...but of course without changing anything else, I get no motion triggers. BI only crashes when motion is triggered (when ai tools is running).
 
That is really strange. I used to use AITools, it’s still setup on my BI PC but is disabled as I moved over to using the AI within the cams themselves to send an ONVIF alert to trigger the cam alerts and I don’t have these frequent restarts.
 
I'm using AITools as well and while testing 5.3.3.6 I saw a handful of crashes per day. AITools executes external triggers and I also use some outdoor motion sensors to also execute external triggers. These external triggers have been causing sporadic crashes with all the 5.3.x.x releases I've tested so far.
 
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