Hi,
I've set up my new components which include a DS-7716NI-I4 / 16P, 3x DS-2CD2645FWD-IZS bullets and 1x DS-2CD2H45FWD-IZS turret (for now). Everything seems to be working well, however there is one problem with live view.
I am able to view all cameras and playback streams directly from the NVR web interface within the latest Google Chrome web browser, however, when I want to manage my cameras using the virtual host function of the NVR, and I log into each camera a small window appears in the corner saying "Live View Failed". The Playback and Picture headings are also missing and I'm unable to adjust any video or event settings because the preview is missing in the boxes.
The NVR has firmware V4.21.008 build 190625 and the cameras are V5.6.0 build 190507 which I believe are the latest, they are also official cameras bought through a well known US dealer. I understand that these latest firmwares support plug-in free playback and the Websocket functionality is activated on all cameras.
On Windows 10 the same problem manifested before I installed the LocalServiceComponents.exe plugin, after which it started working, however, this is not exactly plug-in free and I can't install this on Linux. I also mostly have Linux computers and would prefer to get it working on Linux, especially since it should be supported and the LocalServiceComponents.exe is optional (unless I'm misunderstanding plugin-free playback).
I'm assuming live view should work on Linux Chrome since it does in the NVR web interface and I presume the underlying technology is the same for the cameras, therefore I am hoping someone will help me figure this out as it seems like an obscure bug.
I've set up my new components which include a DS-7716NI-I4 / 16P, 3x DS-2CD2645FWD-IZS bullets and 1x DS-2CD2H45FWD-IZS turret (for now). Everything seems to be working well, however there is one problem with live view.
I am able to view all cameras and playback streams directly from the NVR web interface within the latest Google Chrome web browser, however, when I want to manage my cameras using the virtual host function of the NVR, and I log into each camera a small window appears in the corner saying "Live View Failed". The Playback and Picture headings are also missing and I'm unable to adjust any video or event settings because the preview is missing in the boxes.
The NVR has firmware V4.21.008 build 190625 and the cameras are V5.6.0 build 190507 which I believe are the latest, they are also official cameras bought through a well known US dealer. I understand that these latest firmwares support plug-in free playback and the Websocket functionality is activated on all cameras.
On Windows 10 the same problem manifested before I installed the LocalServiceComponents.exe plugin, after which it started working, however, this is not exactly plug-in free and I can't install this on Linux. I also mostly have Linux computers and would prefer to get it working on Linux, especially since it should be supported and the LocalServiceComponents.exe is optional (unless I'm misunderstanding plugin-free playback).
I'm assuming live view should work on Linux Chrome since it does in the NVR web interface and I presume the underlying technology is the same for the cameras, therefore I am hoping someone will help me figure this out as it seems like an obscure bug.