New BI5 Build. App locks up/crashes when cut/combining

[disbjohn]

I just set up a refurb computer with BI5 for a friend. I installed a 4TB WD purple drive in it and files are stored on the drive (New Folder). I set the cut/combine to 1hr and 4GB. 7 cameras and all set to continuous recording. Whenever it goes to do the cut/combine each hour, the app freezes up. The clips are writing ok to the 4TB drive as I can see them populate in the new folder.

Has anybody experienced this?

 

[looney2ns]

Have you done everything in this>> Optimizing Blue Iris's CPU Usage | IP Cam Talk
Also, was this a fresh install of Win10.

 

[disbjohn]

It's a fresh install and I did use the guide for optimizations.

The issue turns out to be a pci sata card i installed for the WD Purple drive. I disconnected the DVD drive and used that sata port for the hard drive and no issues so far. Fingers crossed

 

[SouthernYankee]

Please provide screen shots. full frame (use windows 10 snip & sketch tool)
1) windows task manager process tab sorted by memory (most at the top), Must contain, memory, disk, network, GPU, GPU engine columns
2) Blue Iris Setting about tab (black out your license key)
3) Blue iris status (lighting bolt graph,upper left corner) clip storage tab
4) blue Iris status cameras tab
5) Blue iris settings clips and archiving tab , for the NEW folder, stored folder, alerts folder. (three screen shots)
6) on two of the camera properties the record tab.

 

[disbjohn]

Please provide screen shots. full frame (use windows 10 snip & sketch tool)
1) windows task manager process tab sorted by memory (most at the top), Must contain, memory, disk, network, GPU, GPU engine columns
2) Blue Iris Setting about tab (black out your license key)
3) Blue iris status (lighting bolt graph,upper left corner) clip storage tab
4) blue Iris status cameras tab
5) Blue iris settings clips and archiving tab , for the NEW folder, stored folder, alerts folder. (three screen shots)
6) on two of the camera properties the record tab.

The issue was a pci sata card i installed for the WD Purple Drive.

Thanks

 

[bp2008]

@disbjohn Figuring this crap out is why us tech nerds make the big bucks.

$000,000,000 is a big number, right?