My first post as a three day old owner of EZVIZ DB1 in the UK. Am just (trying to) use the DB1 on it's own powered by a GROTHE GT3139 12v 1A transformer. (I did have an electronic chime - GROTHE CROMA 100A - but will try to get doorbell to work before adding that complication!). I would like to thank all previous contributors for the information provided and especially David L for his 101 compilation - essential reading for a "newbie" to video doorbells.
Direct connection to transformer using supplied "resistor" - distance of bell from transformer = 15" if it makes any difference.
Used freshly downloaded EZVIZ app on Android to set up and configure bell on 2.4GHz network. It was on FW 190304 (so not new stock?) and as part of setup upgraded to FW V5.2.4 200220 and I allocated a fixed IP address by binding MAC on router. So far so good.....
Went to
Blue Iris and selected "Add camera" - put in IP address, name and password and did a "Find" - next thing there is image on screen and I can select areas not to trigger and send alerts - excellent.
Since then I find that I have a consistent image / recording / alerts on BI but the bell keeps going "offline". While I can go into Batch Configuration, select device and refresh, it shows as online on PC but not on EZVIZ app on phone. I assume "offline" means that the bell cannot communicate with the host / cloud server? SADP also shows bell as "active".
Whilst in this "offline" state I get no notification of bell presses.
I have no wish to store anything on the EZVIZ cloud but cannot see any way to disable the "free trial" - have I missed anything here? I have NOT signed up for any extension to the free trial.
My internet connection has a whopping 1Mbs upload speed - don't laugh, the benefits of living in rural UK.... but at least it is consistent.
The only way I have found to be able to get the bell back online for the phone app is to remove faceplate and go through the reset procedure - please tell me that I have missed an obvious way of getting the bell back on line? While a painful waste of time, how do you do it if you are travelling?
Hope these ramblings make some sense - I am now going to take faceplate off and reset / repair the bell again - fifth time so far.....
Any help would be appreciated.
PS - Went through the reset procedure and the bell stayed on line for 10 minutes .... BI feed is still constant!
Welcome,
@Dewcal,
Just my 2 cents on your issues,
In my opinion,
if you intend to ,
"eventualy"'
add,
a Chime
and,
if,
"the info you provided",
is,
True,
Then,
I fear,
you will be,
"majorly/severely",
underpowering the device,
if,
What you stated, about your, "GROTHE GT3139 12v 1A transformer",
is true.
In the simplest terms,
You will need,
a larger Transformer,
The
101 has a complete section on this issue,
but,
to summarize,
You need to look for and purchase at least,
a 16V 20VA Transformer,
but,
a 16V30VA is the preferred for most of our forum members,
some,
have even gone larger using 24V for example. Especially if powering 2 DB's, "front & back", for example, in that case, I would go with, a 24V 40VA Trans
One Question,
I would ask,
"Not related to your Trans",
is,
how far is you DB from your wireless access point?
However,
I would still, start by providing adequate power to your new device before doing any further trouble shooting,
Unless, you are simply, setting up as a test bench, "sort of scenario", then, without the chime, 12V 1A may be, just barely enough.
if, the later, is the case, you might, then, go ahead, and, try, moving your access point closer, temporarily, as, 1A, even in a test bench scenario, may not, be enough, to, adequately power, the DB's streaming process, and, the DB's, internal Wifi Radio simultaneously, Thus making it drop the connection.
But, I just doubt, that moving it closer, will, help much, as, I still think, 1A, is, simply starving, the DB of power.
Good Luck,
and, again,
Welcome to the forum