I've been searching for a solution to my chime issue. About a week ago, I installed the EZViz DB1 device. Everything was working. A few days later, I remember receiving a delivery and the indoor chime worked. Some time after that, I came to realize the chime was not working anymore. Yesterday, I replaced the 16/10 trans with a 16/30 trans. Still no chime. Today I shorted the wires at the door and it rang. I reconnected the DB1 and no chime. Everything else works.
I see you suggested to the other person to install GV, so I d/led the app. In this app, there is an option to enable and disable the inside chime? I have been using the EZViz app up to this point. I installed GV app but it will not let me log in. I used the "forgot password" option, received the code, entered new password and all looked good...until I tried to log in and I continually receive the message "Enter a correct account and select a correct region." Meanwhile, I see that my password updated in the EZViz app according to the new password I just set up in GV. I have no idea how to get into the GV app. When I try to create a new account, my phone number and e-mail address are already linked and it will not let me use those.
I was able to log in with the same information to guardingvision.com, but I don't see any options for enabling/disable the chime on the web interface. I don't see an option to do this in the EZViz app either.
Any suggestions?
Thank you,
Mark