Just as a viewer . I dont have an NVR yet . But i have installed before 2-3 min that software Amcrest 2.0 beta with the same problems . After that i installed the Amcrest+Surveillance+Pro+Setup+V1.14.1.R.20161018 and i see all the cameras without problemsAre you using SmartPSS in place of an NVR ? Or just as a viewer?
All the cameras are at the sub stream . i dont know why but only 2 working ( and its the same ) at Amcrest 2.0 beta and SMARTPSS-Win64_ChnEng_IS_V2.003.0000001.0.R.191028 and SMARTPSS-Win64_En_IS_V2.003.0000001.0.R.200330 .I don’t have the latest release but typically when you see that it’s either a problem with the network/machine not being able to handle too many high res streams at once (as @usaf_pride ) was getting at), or a corrupt installation as @Ratfink11 mentioned a few posts back.
Make sure you are looking at the sub stream on each camera
disable the 2 that are working and see if the 2 that aren't start working. Are you sure that you are logged into the camera (correct username/password)?All the cameras are at the sub stream . i dont know why but only 2 working ( and its the same ) at Amcrest 2.0 beta and SMARTPSS-Win64_ChnEng_IS_V2.003.0000001.0.R.191028 and SMARTPSS-Win64_En_IS_V2.003.0000001.0.R.200330 .
If i will send u an image you will see that all the cameras are online. But when i am going to Live only the same 2 workingdisable the 2 that are working and see if the 2 that aren't start working. Are you sure that you are logged into the camera (correct username/password)?
FINALLY, somebody else is having this problem. It's not that I wish it on you, it's that everybody else on this thread must have thought I'm crazy. I tried deleting old files and registry keys with no success. I finally just went back to an earlier version of win64 smartPss that did install correctly in English. It has annoying bugs that might be fixed in the newer version. If you figure out the solution, please post it!What's odd, the above "select language" menu is not popping up as an option during installation. Mine is still installing in Chinese.
Ditto for me. Sounds like we went down the same path and hit the same brick wall. I'm running win7. The really weird thing is that I tried the install on a win10 machine that's never has smartPss installed and it does the same thing with no language screen and chinese only.I also tried to switch language from the setting menu within the smart pss, that part of the menu is grayed out.
What model number camera do you have?If i will send u an image you will see that all the cameras are online. But when i am going to Live only the same 2 working
Yes i delete them but nothing . The cameras ( all of them ) working only with the old software Amcrest+Surveillance+Pro+Setup+V1.14.1.R.20161018
Might have found a solution. they released a version 2 days ago that seems to fix the language problem. With that said, the English version has a major problem. I have 27 DVR's with about 300+ cameras on the system. According to spec's the smart pss can support 256 devices (dvr, nvr's etc.) , and up to 2000 Channels (cameras). The English version does not support 2000 Channels per spec's. When I load my devices within 3-5 min I get an exceeding channels limitation message then the smart pss sign-off from all the devices. I know the total number of channels on my network including the spare channels does not go over 2000.
Interestingly enough, the Chinese installation seems to work fine on my network. Definitely, I didn't experience any channel limitation issues with the same software version when installed in Chinese.
Dahua needs to fix this bug.
Do we have a link ?Yep
And the mobile app is quite similar.
It's under System Configure.Good morning.
I have installed the latest version of SmartPSS, and I am not able to find how to change the language to the software, instead, inside the installation folders there is a language folder, in which there are many languages.
In the installation I have only been given the option of English. Is there any way to change the language? Thank you.
It's under System Configure.