no signal in blue iris: DS-2DE2A404IW-DE3

[Cor]

Hello all,

I just received this camera :
DS-2DE2A404IW-DE3 , tried to include it in Blue iris , but I get there "no signal"
I can view the camera via the webbrowser and blue iris finds/inspect it:

But I get no picture in bue iris , it says :"no signal" , error 8000007a , (check username/password/port)0
Anyone has an idea how to troubleshoot this?

Thanks,
Cor


Opening 192.168.68.64 port 80...
HTTP Get / request...
OK
ONVIF GetSystemDateAndTime
2020-11-27T16:23:31.000Z
Requesting device information...
Bad response
GetCapabilities...
Querying services
Has Search services: /onvif/SearchRecording
Has Imaging services: /onvif/Imaging
Has media services: /onvif/Media
Has RTP_RTSP_TCP, requesting profiles
Has Event services: /onvif/Events
Has WSPullPointSupport
RelayOutputs: 0
InputConnectors: 0
Has Device IO services: /onvif/DeviceIO
AudioOutputs: 1
Has PTZ service: /onvif/PTZ
Opening 192.168.68.64 port 8999...
ONVIF GetSystemDateAndTime
HTTP 12029
Checking for common cameras...
Foscam FI86xx/98xx compatible?
Foscam FI89xx compatible?
Foscam FI9821 V2 compatible?
Foscam FI9821 media port compatible?
Cantonk port 34567?
RTSP port open?
RTSP port detected!
Done

 

[fenderman]

If you want to use onvif/find inspect you need to enable onvif in the camera and give blue iris the credentials

 

[Cor]

@ Fenderman: Thank you , First time I did it without giving the credentials in the camera configuration. I than inserted the credentials and did again a find/inspect. It seems the setup is not changed in Blue iris.

I now deleted the camera and tried again, now I got a full list of all options and it is working.

Many thanks for your help ,
Cor