Hope somebody can help please.
I can't access bi through the app or browser from outside my LAN unless the actual program is open and on screen.
Closing it so it's running in the background or even minimising it stops access, the browser times out and the app says cannot reach server.
The access Wizard is fine all ok and green ticks.
Been happening a few weeks and I've tried latest update and previous ones without luck.
Emailed support a few weeks ago and again yesterday in case they didn't receive the first.
Thank you
I can't access bi through the app or browser from outside my LAN unless the actual program is open and on screen.
Closing it so it's running in the background or even minimising it stops access, the browser times out and the app says cannot reach server.
The access Wizard is fine all ok and green ticks.
Been happening a few weeks and I've tried latest update and previous ones without luck.
Emailed support a few weeks ago and again yesterday in case they didn't receive the first.
Thank you