Hello,
I just bought a new DS-2CD2032-I (I already have more of them in use) and I'm having trouble with it like I never had before.
I unboxed it, plugged it in, opend up SADP, changed the IP and logged in to the camera. Everything fine, looking good and working well. But then it happend: I changed the ports (because I always change them to non-standard). After that, I wasn't able to connect to it, because it wouldn't listen to the new port somehow. Hik-online.com DDNS was showing the new port by the way, so I would think the cam did change it, but in the browser it wasn't reachable.
So, I thougt, well, maybe it just went bad when changing the port, so let's reset the device. Unplugged it, pushed the reset-button, hold it for 15 seconds when plugging it in again. You know the drill I think.
It then looked like it did a reset, because I do see the standard 192.0.0.64 IP in SADP. It's working fine as well, because when putting the cam in the dark, the IR-lights go on and when I turn on the light they turn of again.
But the problem: I can't change the IP with SADP. When using the standard 12345 password it just says it's not able to modify the settings. I thought: maybe it did not reset the password, so I tried the password I set earlier: no luck either.
So, I thought, there's one thing left: Hikvision TFTP. Downloaded it, ran it, it seemed to work, it said the firmware was installed successfully.
But, again: I can see the cam work, SADP sees it, but I just can't change the IP. Also restoring the default password in SADP by entering the serial number doesn't work, SADP says: failed, can't restore. Just like it does when I try to change the IP address.
In short: HELP. What the **** is happening?
I just bought a new DS-2CD2032-I (I already have more of them in use) and I'm having trouble with it like I never had before.
I unboxed it, plugged it in, opend up SADP, changed the IP and logged in to the camera. Everything fine, looking good and working well. But then it happend: I changed the ports (because I always change them to non-standard). After that, I wasn't able to connect to it, because it wouldn't listen to the new port somehow. Hik-online.com DDNS was showing the new port by the way, so I would think the cam did change it, but in the browser it wasn't reachable.
So, I thougt, well, maybe it just went bad when changing the port, so let's reset the device. Unplugged it, pushed the reset-button, hold it for 15 seconds when plugging it in again. You know the drill I think.
It then looked like it did a reset, because I do see the standard 192.0.0.64 IP in SADP. It's working fine as well, because when putting the cam in the dark, the IR-lights go on and when I turn on the light they turn of again.
But the problem: I can't change the IP with SADP. When using the standard 12345 password it just says it's not able to modify the settings. I thought: maybe it did not reset the password, so I tried the password I set earlier: no luck either.
So, I thought, there's one thing left: Hikvision TFTP. Downloaded it, ran it, it seemed to work, it said the firmware was installed successfully.
But, again: I can see the cam work, SADP sees it, but I just can't change the IP. Also restoring the default password in SADP by entering the serial number doesn't work, SADP says: failed, can't restore. Just like it does when I try to change the IP address.
In short: HELP. What the **** is happening?