NVR Hikvision DS-96128NI-I24 bricked

[santimandu]

Hi everyone, thanks in advance for any help

I have a NVR Hikvision
DS-96128NI-I24
with Firmware: v4.1.11 build 171204

I have downloaded from

https://www.hikvisioneurope.com/eu/portal/

03 Super I » [96128 96256NI-I NVR] 128,256-channel Super NVR » V4.51.110
latest version available, version:
NVR_X50_BL_ML_NEU_V4.51.110_211222

unzip, copy to pendrive digicap.iav and go front to NVR via USB and VGA direct display connected.
Upgrade firmware menu and uploaded.
It took lot of time seeing message: "Backing up system" and then "Upgrading".

Reboot automatically... and then died.

No more image. Only power LED and TR/TX in front, no more lights.

I tried RS232 back panel but can't see any activity.
I also dowloaded hikvision tftpd git script. Tried to upload a new firmware, and nothing...

Im worried about how to recover, also i notice that all firmware of [96128 96256NI-I NVR] 128,256-channel Super NVR is in format .iav and not .dav or .mav ?

What have i done wrong ? Any help?

 

[gpower07]

I have the same one and updated to the Las test firmware. Unplugged the power wait 5 minutes

 

[santimandu]

I have the same one and updated to the Las test firmware. Unplugged the power wait 5 minutes

Thanks for your answer! not working that...

When u updated see the same behaviour at first? only power led and tr/tx ?

Serial number is region RR, may that?

 

[gpower07]

Mine work fine after update. If it US version. Call tech support

 

[santimandu]

Mine work fine after update. If it US version. Call tech support

Thanks, have u used NEU or STD firmware version ?

 

[gpower07]

Thanks, have u used NEU or STD firmware version ?

I downloaded it from Europe site

 

[alastairstevenson]

I tried RS232 back panel but can't see any activity.

Have you used that interface before and did it work OK?
It needs a null modem cable as opposed to a straight RS232 cable.
Nothing will show when using a straight cable.

 

[santimandu]

Have you used that interface before and did it work OK?
It needs a null modem cable as opposed to a straight RS232 cable.
Nothing will show when using a straight cable.

hi, thanks for your tip

i have 2 nvr of the same type and model. when i connect the usb to rs232 with that cable on working nvr, i can see the terminal and interact. that let me think that the cable is the correct one

i also used hikvision-tftpd on git and try to capture packages via tcpdump but i cant see anything :/

 

[alastairstevenson]

i have 2 nvr of the same type and model. when i connect the usb to rs232 with that cable on working nvr, i can see the terminal and interact. that let me think that the cable is the correct one

That seems to be confirmation that your cable is good.
Pity - it might have been a way to interact with the device.

i also used hikvision-tftpd on git and try to capture packages via tcpdump but i cant see anything :/

If there is no 'tftp updater handshake' at power on - I don't think there is much hope of recovery.
Have you checked that the power supply is normal?

 

[santimandu]

Thanks for your tips

That seems to be confirmation that your cable is good.
Pity - it might have been a way to interact with the device.


If there is no 'tftp updater handshake' at power on - I don't think there is much hope of recovery.
Have you checked that the power supply is normal?

Thanks for your tips.

Not sure about what IP use in hikvision-tftpd script of git, i will do more resarch about it and try tcpdump if it is 192.0.0.128 or 172.9.18.80, but also let me thinking format of digicap. The firmware of NVR_X50_BL_ML_NEU_V4.51.110_211222 is digicap.iav, never seeing that format here in threads or documentation