NVR ISSUE

[heliosgreen]

Hey,

I have a Hikvision ds-7716ni-i4/16p nvr, which was tested as working fine in my home yesterday. I took it to my shed to set up my security cameras. Installed the hard drive, and it was working fine for several hours: video signal, connected to the internet, remote access. When I returned, I noticed that the monitor was turned off (Dell). I went to wake the monitor with the mouse, and now my monitor won't show anything and goes straight into power reserve mode. I thought maybe the HDMI cable was faulty, so I tried a VGA cable, but the problem still persisted. I then tested the monitor to my laptop with both HDMI and VGA cables showing that the monitor worked perfectly (had signal). So I took the NVR back into my home to troubleshoot. I started by deleting the NVR off of Hik connect so I could start from scratch. Now I have two problems: the monitor issue (no signal when plugged into the NVR) and I cannot connect the NVR to my LAN network - the IP address doesn't show up on my home network. Any thoughts? Thanks.

 

[alastairstevenson]

Does the NVR have any power lights on / does the router / switch show a link detect light for the ethernet connection?

I cannot connect the NVR to my LAN network - the IP address doesn't show up on my home network. Any thoughts?

Check if SADP finds it on a different IP address : Hangzhou Hikvision Digital Technology Co. Ltd.

 

[donnexx]

facing same problem here... anyone can help

 

[heliosgreen]

Does the NVR have any power lights on / does the router / switch show a link detect light for the ethernet connection?

Check if SADP finds it on a different IP address : Hangzhou Hikvision Digital Technology Co. Ltd.

The power lights turn on but the LAN port does not show any lights or connection. I also do not hear the hard drive turning on. SADP does not find anything.

 

[Trax95008]

Can you try the VGA port? I have had strange issues with HDMI, but the VGA has always worked flawlessly