So, I have 3 cameras:
Two (2) Dahua 5231 using POE switch on it's own VLAN,
and One (1) old 640x480 Foscam, over WiFi (also on VLAN)
All three working clearly from our iPhones (BI Security app), but I can launch the BI software from the HP (where these cameras are recording 24/7) one of the 5231 is just 'live static' - large gray pixels actively dithering - no discernable image.
I'm guessing the 'backend' is working fine, and the viewer I'm launching as part of BI is a sort of 'front end' that's not configured right?
(and the mobile app is a 'front end' is configured fine?)
I have tried restarting the camera, and also I updated Win10 (well, Win10 prompted that - I rarely run the BI viewer on the server)
I'm running BI (5.1 something - no more updates) on my Win10PC (HP i5 ProDesk)
I know I have alot to learn - I don't know 15% of what BI can do yet (don't know how to quickly get a lay of the land, so to speak), but it's been working great for a couple years now, aside from pre-trigger & trigger in general not behaving well...
- any chance this is a known screw-up in my setup, or will I need to pay to update first, then post screenshots to try to get it diagnosed?
Thanks in advance
Two (2) Dahua 5231 using POE switch on it's own VLAN,
and One (1) old 640x480 Foscam, over WiFi (also on VLAN)
All three working clearly from our iPhones (BI Security app), but I can launch the BI software from the HP (where these cameras are recording 24/7) one of the 5231 is just 'live static' - large gray pixels actively dithering - no discernable image.
I'm guessing the 'backend' is working fine, and the viewer I'm launching as part of BI is a sort of 'front end' that's not configured right?
(and the mobile app is a 'front end' is configured fine?)
I have tried restarting the camera, and also I updated Win10 (well, Win10 prompted that - I rarely run the BI viewer on the server)
I'm running BI (5.1 something - no more updates) on my Win10PC (HP i5 ProDesk)
I know I have alot to learn - I don't know 15% of what BI can do yet (don't know how to quickly get a lay of the land, so to speak), but it's been working great for a couple years now, aside from pre-trigger & trigger in general not behaving well...
- any chance this is a known screw-up in my setup, or will I need to pay to update first, then post screenshots to try to get it diagnosed?
Thanks in advance