One of Cameras Does not Record on NVR 7617NI-E2/8P

jt3079

n3wb
Joined
Nov 24, 2015
Messages
7
Reaction score
1
I recently purchased a NVR (7616NI-E2/8P) with "AARR" in its serial number. The NVR has the firmware version of 3.0.10. I have three cameras on the local network. All three cameras are on motion detection and two of the cameras have recording, but one does not. The settings on three cameras are identical.

The following is a portion of the NVR's log file.

6598/15/2016 9:12AlarmStop Motion DetectionD9
6608/15/2016 9:12AlarmStop Motion DetectionD10
6618/15/2016 9:12AlarmStart Motion DetectionD10
6628/15/2016 9:12AlarmStart Motion DetectionD9
6638/15/2016 9:12AlarmStop Motion DetectionD10
6648/15/2016 9:12InformationStop RecordingD10
6658/15/2016 9:13AlarmStop Motion DetectionD9
6668/15/2016 9:14AlarmStart Motion DetectionD9
6678/15/2016 9:14AlarmStop Motion DetectionD9
6688/15/2016 9:20AlarmStart Motion DetectionD11
6698/15/2016 9:20InformationStart RecordingD11
6708/15/2016 9:20AlarmStop Motion DetectionD11
6718/15/2016 9:21InformationStop RecordingD11
6728/15/2016 9:21AlarmStart Motion DetectionD11
6738/15/2016 9:21InformationStart RecordingD11
6748/15/2016 9:21AlarmStop Motion DetectionD11
6758/15/2016 9:21AlarmStart Motion DetectionD11
6768/15/2016 9:21AlarmStop Motion DetectionD11
6778/15/2016 9:21InformationStop RecordingD11


Note that D9 (DS-2CD3132-I) shows "Alarm Start Motion Detection" and "Alarm Stop Motion Detection", but no "Information Start/Stop Recording" and therefore, no recording.

My other cameras are D10 (DS-2CD3132-I) and D11 (DS-2CD2632F-IS).

Please help.
 

badmannen

Getting the hang of it
Joined
Nov 24, 2015
Messages
506
Reaction score
29
Location
Italy
seems like it just send the motion information. Check the recording tab again . must be something there you just overlooked
 

alastairstevenson

Staff member
Joined
Oct 28, 2014
Messages
15,975
Reaction score
6,799
Location
Scotland
You've probably been there (NVR web GUI), but as you haven't said :
Basic Event | Smart Event | Arming schedule, tick and fill as required.
Storage | Schedule settings | tick and fill with whatever type is required.
 

jt3079

n3wb
Joined
Nov 24, 2015
Messages
7
Reaction score
1
Thanks to badmannen and alastarirstevenson.

I checked the settings of D9 and D10 cameras (both cameras are DS-2CD3132-I) as follows:

Camera Settings
Basic Event

Enable Motion Detection Checked
Enable Dynamic Analysis for Motion: not checke
Configuration Normal
Area Covered: All
Sensitivity: 40
Linkage Method
Notify Surveillance Center: Checked
Trigger Channel: Checked

Smart Event
Enable Line Cross Detection: not checked
Intrusion Detection: not checked

NVR Settings
Schedule Settings
Enable Record Schedule: checked
Edit Schedule: All Day

Motion Detection
Enable Motion Detection: checked
Area Setting: all
 

jt3079

n3wb
Joined
Nov 24, 2015
Messages
7
Reaction score
1
I have rechecked all settings on my NVR GUI and found that I forgot to tick D9 camera on Camera - Motion - IPCamera9 - Setting - D9. After I ticked on D9, D9 camera starts to record.

Thanks for your comments and help.
 
Top