One of Cameras Does not Record on NVR 7617NI-E2/8P

[jt3079]

I recently purchased a NVR (7616NI-E2/8P) with "AARR" in its serial number. The NVR has the firmware version of 3.0.10. I have three cameras on the local network. All three cameras are on motion detection and two of the cameras have recording, but one does not. The settings on three cameras are identical.

The following is a portion of the NVR's log file.

[TABLE="class: cms_table, width: 551"]
[TR]
[TD][TABLE="width: 551"]
[TR]
[TD]659[/TD]
[TD]8/15/2016 9:12[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D9[/TD]
[/TR]
[TR]
[TD]660[/TD]
[TD]8/15/2016 9:12[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D10[/TD]
[/TR]
[TR]
[TD]661[/TD]
[TD]8/15/2016 9:12[/TD]
[TD]Alarm[/TD]
[TD]Start Motion Detection[/TD]
[TD]D10[/TD]
[/TR]
[TR]
[TD]662[/TD]
[TD]8/15/2016 9:12[/TD]
[TD]Alarm[/TD]
[TD]Start Motion Detection[/TD]
[TD]D9[/TD]
[/TR]
[TR]
[TD]663[/TD]
[TD]8/15/2016 9:12[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D10[/TD]
[/TR]
[TR]
[TD]664[/TD]
[TD]8/15/2016 9:12[/TD]
[TD]Information[/TD]
[TD]Stop Recording[/TD]
[TD]D10[/TD]
[/TR]
[TR]
[TD]665[/TD]
[TD]8/15/2016 9:13[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D9[/TD]
[/TR]
[TR]
[TD]666[/TD]
[TD]8/15/2016 9:14[/TD]
[TD]Alarm[/TD]
[TD]Start Motion Detection[/TD]
[TD]D9[/TD]
[/TR]
[TR]
[TD]667[/TD]
[TD]8/15/2016 9:14[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D9[/TD]
[/TR]
[TR]
[TD]668[/TD]
[TD]8/15/2016 9:20[/TD]
[TD]Alarm[/TD]
[TD]Start Motion Detection[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]669[/TD]
[TD]8/15/2016 9:20[/TD]
[TD]Information[/TD]
[TD]Start Recording[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]670[/TD]
[TD]8/15/2016 9:20[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]671[/TD]
[TD]8/15/2016 9:21[/TD]
[TD]Information[/TD]
[TD]Stop Recording[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]672[/TD]
[TD]8/15/2016 9:21[/TD]
[TD]Alarm[/TD]
[TD]Start Motion Detection[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]673[/TD]
[TD]8/15/2016 9:21[/TD]
[TD]Information[/TD]
[TD]Start Recording[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]674[/TD]
[TD]8/15/2016 9:21[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]675[/TD]
[TD]8/15/2016 9:21[/TD]
[TD]Alarm[/TD]
[TD]Start Motion Detection[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]676[/TD]
[TD]8/15/2016 9:21[/TD]
[TD]Alarm[/TD]
[TD]Stop Motion Detection[/TD]
[TD]D11[/TD]
[/TR]
[TR]
[TD]677[/TD]
[TD]8/15/2016 9:21[/TD]
[TD]Information[/TD]
[TD]Stop Recording[/TD]
[TD]D11[/TD]
[/TR]
[/TABLE]
[/TD]
[TD][/TD]
[TD][/TD]
[TD][/TD]
[TD][/TD]
[/TR]
[/TABLE]


Note that D9 (DS-2CD3132-I) shows "Alarm Start Motion Detection" and "Alarm Stop Motion Detection", but no "Information Start/Stop Recording" and therefore, no recording.

My other cameras are D10 (DS-2CD3132-I) and D11 (DS-2CD2632F-IS).

Please help.

 

[badmannen]

seems like it just send the motion information. Check the recording tab again . must be something there you just overlooked

 

[alastairstevenson]

You've probably been there (NVR web GUI), but as you haven't said :
Basic Event | Smart Event | Arming schedule, tick and fill as required.
Storage | Schedule settings | tick and fill with whatever type is required.

 

[jt3079]

Thanks to badmannen and alastarirstevenson.

I checked the settings of D9 and D10 cameras (both cameras are DS-2CD3132-I) as follows:

Camera Settings
Basic Event
Enable Motion Detection Checked
Enable Dynamic Analysis for Motion: not checke
Configuration Normal
Area Covered: All
Sensitivity: 40
Linkage Method
Notify Surveillance Center: Checked
Trigger Channel: Checked

Smart Event
Enable Line Cross Detection: not checked
Intrusion Detection: not checked

NVR Settings
Schedule Settings
Enable Record Schedule: checked
Edit Schedule: All Day

Motion Detection
Enable Motion Detection: checked
Area Setting: all

 

[alastairstevenson]

Storage | Schedule settings | tick and fill with whatever type is required.

In the NVR web GUI.

 

[jt3079]

See the attached schedule and motion detection settings.

 

[jt3079]

I have rechecked all settings on my NVR GUI and found that I forgot to tick D9 camera on Camera - Motion - IPCamera9 - Setting - D9. After I ticked on D9, D9 camera starts to record.

Thanks for your comments and help.

 

[alastairstevenson]

It's good to find a logical explanation!