ONVIF problem with HIKVision DVR: the http request is unauthorized with client authentication scheme

[chickychickyboomboom]

Using the Onvif Device Manager, I'm unable to access some of our DVRs. All HIKVision, latest firmware, DS7332HQHI-K4 and DS7324HQHI-K4.

I'm getting this error: "the http request is unauthorized with client authentication scheme 'anonymous'" . Here's a screen grab:


I've got ONVIF enabled and the user/pass are correct. I've been googling everything I can think of to no avail. Any thoughts on things to try? I've come across a few things that mention the time of the DVR and computer need to be the same, but they are both using the same NTP server, and the time is the same.

I'm trying to get this working so I can pull the camera feeds into my VMS while we start the transition to IP cameras. I can pull the RTSP streams fine in VLC, but my VMS needs ONVIF to pull all the channels.

 

[Nhat Huy]

Onvif on hik camera protect by user and password you set on camera !

 

[alastairstevenson]

Maybe try using admin / admin password for the login instead of nxtest.
Perhaps nxtest does not have ONVIF rights.

 

[chickychickyboomboom]

Maybe try using admin / admin password for the login instead of nxtest.
Perhaps nxtest does not have ONVIF rights.

Thanks for the reply. I have tried every combination of user and password that I can think of. I have system accounts and ONVIF accounts, but none work.

 

[a_i_machine]

Having this issue on a "DS-2CD2386G2-ISU/SL" Hikvision camera. Did you ever find a solution? Or was the hardware faulty?

 

[alastairstevenson]

A dumb question for which apologies :
Did you provide ODM with valid logon credentials, top left of the window?

 

[a_i_machine]

A dumb question for which apologies :
Did you provide ODM with valid logon credentials, top left of the window?

Yes, I created a onvif account. Checked the details, and made them the same as another model of Hikvision. The other camera logs in correctly, this one does not.
Firmware version: V5.7.12 build 221201

I used the other camera to check all of the settings, but I couldn't find any differences in the settings which weren't specific to that camera.
As I haven't seen this else where on the net, I'm thinking there is a fault in the camera itself.

I've got a rstp work around, but I would like it if I could get the onvif functionality working.

Thank you

 

[MZT]

Yes, I created a onvif account. Checked the details, and made them the same as another model of Hikvision. The other camera logs in correctly, this one does not.
Firmware version: V5.7.12 build 221201

I used the other camera to check all of the settings, but I couldn't find any differences in the settings which weren't specific to that camera.
As I haven't seen this else where on the net, I'm thinking there is a fault in the camera itself.

I've got a rstp work around, but I would like it if I could get the onvif functionality working.

Thank you

I haven't worked with V5.7.12 yet, however, in the release notes for V5.7.12 they mention:

"Solve the Onvif anti-replay problem, the default is Digest, if the third-party platform does not support Digest will have access problems."
Have you tried switching from digest back to basic authentication? Configuration / network / advanced settings / integration protocol

 

[MZT]

I haven't worked with V5.7.12 yet, however, in the release notes for V5.7.12 they mention:

"Solve the Onvif anti-replay problem, the default is Digest, if the third-party platform does not support Digest will have access problems."
Have you tried switching from digest back to basic authentication? Configuration / network / advanced settings / integration protocol

I got access to a camera with this firmware version today. They removed basic as an option. Set it to digest+ws-username token (Configuration / network / advanced settings / integration protocol) and make sure your time is accurate. That should get you in.

 

[a_i_machine]

I haven't worked with V5.7.12 yet, however, in the release notes for V5.7.12 they mention:

"Solve the Onvif anti-replay problem, the default is Digest, if the third-party platform does not support Digest will have access problems."
Have you tried switching from digest back to basic authentication? Configuration / network / advanced settings / integration protocol

This is the correct solution to the problem. Thank you

 

[MZT]

This is the correct solution to the problem. Thank you

You're welcome!