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Known around here
- May 6, 2018
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If Rekor shows plates in the online dashboard but his service didn't pick them up, then there must be a break somewhere in the communication occasionally. Either the webhook isn't making it to you or the webhook service you run was down on your end when the webhook was sent. At one time he was going to implement a "hydrating" function which would have meant we could have avoided using the webhook entirely. It would have allowed the use the API to get the requisite records but you have to have the commercial account to have access to the API so the webhook is still needed for those of us on the cheaper home account.Open ALPR has been working great so far, it seems to miss a plate every now and then that Rekor dashboard shows but otherwise very pleased. One odd thing is the actual Rekor agent 'alprd.exe' seems to stop running once a week, in fact I am sure it happens between Friday night and Saturday morning, very odd, I restart it and all is good. Did apply 'Restart On Crash' application to prevent this but may need to run it as a Windows service since it failed again last night. I have not forgotten the Windows guide and will get onto this.
I run the Rekor agent from Linux so I can't help with issues running it on Windows. I will say its rock solid on Linux. I've never had it crash that I'm aware of.