- Nov 1, 2016
- 7
- 0
I recently received my Dahua PTZ SD59430U-HNI
from this seller:
Original Dahua English version SD59430U HN 4MP 30x H.265 H2.64 Network IR PTZ Dome Camera with POE IP66 with Dahua Logo-in Surveillance Cameras from Security & Protection on Aliexpress.com | Alibaba Group
This is my 10th IP cam from them and till now have had no issues.
My current all Dahua setup is:
7 x HFW4431R-Z
2 x SD22204T-GN
1 x SD59430U-HNI
24 port Netgear router with 12 port POE.
QNAP TS451+ and surveillance station software.
I received the SD59430U-HNI yesterday and installed using cat 6 cable and the supplied 24 volt transformer brick. When power is added to camera it goes through the power up routine fine by rotating and tilting so I assume the PTZ motor is fine.
The problem is that after doing the normal IP address modification and setup to conform to my network, I am able to connect to the camera via IP but I am not able to affect any of the Pan or Tilt functions. I am able to receive video from the camera. The camera will zoom in and out and the manual focus seems to work but no Pan or Tilt functions using either of the 2 PTZ protocols I can select from.(DH-SD1 or DH-SD3). The other odd thing is that although I can zoom in/out, the camera does not seem to refocus after doing so and will only focus within a narrow range if I zoom in on an object. My other cameras auto focus no matter the zoom level and all functions work as expected.
Any ideas on this? I am tempted to open the camera myself to see if there are any loose connections to a control board some where as boxing this camera up and the expense of shipping back to China is something I'd obviously rather avoid.
Thanks for any ideas or assistance.
Also, if anyone has time and wants to take a crack at the settings through teamviewer, feel free to email me at jimo@cox.net.
from this seller:
Original Dahua English version SD59430U HN 4MP 30x H.265 H2.64 Network IR PTZ Dome Camera with POE IP66 with Dahua Logo-in Surveillance Cameras from Security & Protection on Aliexpress.com | Alibaba Group
This is my 10th IP cam from them and till now have had no issues.
My current all Dahua setup is:
7 x HFW4431R-Z
2 x SD22204T-GN
1 x SD59430U-HNI
24 port Netgear router with 12 port POE.
QNAP TS451+ and surveillance station software.
I received the SD59430U-HNI yesterday and installed using cat 6 cable and the supplied 24 volt transformer brick. When power is added to camera it goes through the power up routine fine by rotating and tilting so I assume the PTZ motor is fine.
The problem is that after doing the normal IP address modification and setup to conform to my network, I am able to connect to the camera via IP but I am not able to affect any of the Pan or Tilt functions. I am able to receive video from the camera. The camera will zoom in and out and the manual focus seems to work but no Pan or Tilt functions using either of the 2 PTZ protocols I can select from.(DH-SD1 or DH-SD3). The other odd thing is that although I can zoom in/out, the camera does not seem to refocus after doing so and will only focus within a narrow range if I zoom in on an object. My other cameras auto focus no matter the zoom level and all functions work as expected.
Any ideas on this? I am tempted to open the camera myself to see if there are any loose connections to a control board some where as boxing this camera up and the expense of shipping back to China is something I'd obviously rather avoid.
Thanks for any ideas or assistance.
Also, if anyone has time and wants to take a crack at the settings through teamviewer, feel free to email me at jimo@cox.net.